Brian Douglas Email & Phone Number

Melbourne, Australia

The focus of this role is to simplify wholesale lending processes and to implement new risk systems. My aim is to radically improve the life of a banker, and in turn make our customers happier by reducing their burden of administration and making credit easier to access.I have made some quantum shifts in this role, achieved through expertise in the mid market and fostering enduring relationships with key stakeholders. My brand is that I just 'get stuff done'.Currently running… Show more The focus of this role is to simplify wholesale lending processes and to implement new risk systems. My aim is to radically improve the life of a banker, and in turn make our customers happier by reducing their burden of administration and making credit easier to access.I have made some quantum shifts in this role, achieved through expertise in the mid market and fostering enduring relationships with key stakeholders. My brand is that I just 'get stuff done'.Currently running mid market lending simplification and have delivered significant pieces of the lending simplification 'puzzle':- Eliminated 1,000's of annual reviews and further simplified an additional 5,000- Introduced credit scoring for wholesale customers, creating early alerts and simplified processes- Eliminated the need to complete 1,000's of property revaluations saving the bank and customers millions of dollars- Reduced the covenant suite by 70%, making them simpler and more customer friendly- Re-wrote and automated the Small Business Letter of Offer, reducing content by 30%, 50% less signatures and simple language- Implemented auto decisions for account excesses- Implemented risk origins - over 90 sessions and 95% satisfaction rating- Moved all CACHE customers on to a new Letter of OfferWhats next? Attack the 'BIG 4' paint points for the frontline: 1. SINGLE CUSTOMER VIEW; 2. SINGLE SIGN ON; RE-KEYING OF DATA; SYSTEM LATENCY and deliver CUSTOMER SELF SERVICE of working capital increases.- Keep driving Business Banker desktop for middle market customers as the PRODUCT OWNER- Keep driving GLOS for CACHE bankers as PRODUCT OWNER- Drive the use of more automated risk scorecards to AUTOMATE 1,000'S of SCHEDULED REVIEWS- Build out and replace the WELL MANAGED DASHBOARDS- Deliver CUSTOMER AND BANKER INSIGHTS, by exposing TRIEX (derived profit and loss data) and Merchants data- Implement CARNELL RECOMMENDATIONS (REC 3)- Enable customer self service Show less

Melbourne, Australia

Recruited into head office to support Mark Whelan in ‘chief of staff’ activities. The main focus of the role:- Completed a review of business unit incentive plans (BUIP), reducing 5 schemes down to 3. Delivered significant simplification and standardisation across C&CB.- Manage and co-ordinate business simplification (managed FTE reductions of ~200 across all of - Commercial) to meet Australia Division objectives- Managed integration of Corporate Banking into… Show more Recruited into head office to support Mark Whelan in ‘chief of staff’ activities. The main focus of the role:- Completed a review of business unit incentive plans (BUIP), reducing 5 schemes down to 3. Delivered significant simplification and standardisation across C&CB.- Manage and co-ordinate business simplification (managed FTE reductions of ~200 across all of - Commercial) to meet Australia Division objectives- Managed integration of Corporate Banking into Commercial- Assisted in driving wholesale lending simplification, including defining and influencing scope of major projects (CRISP)- Worked closely with MD Commercial and Head of HR to assist in the restructure of the Commercial business into a State and Segment based business Show less

Eastern Melbourne

Business Banking operates in the SME segment, managing and targeting clients with lending requirements of $1m to $30m or annual turnover to $50m. The primary focus of the District Executive role is to lead a team Relationship Bankers and support staff.Led a high performing team with strong sales results, great team culture and sound risk management.Main achievements:- Doubled the size of the District over 4 years, both in funds under management and income/risk adjusted… Show more Business Banking operates in the SME segment, managing and targeting clients with lending requirements of $1m to $30m or annual turnover to $50m. The primary focus of the District Executive role is to lead a team Relationship Bankers and support staff.Led a high performing team with strong sales results, great team culture and sound risk management.Main achievements:- Doubled the size of the District over 4 years, both in funds under management and income/risk adjusted income.- Created and embedded sales processes and disciplines that continue to deliver strong sales results.- Vic/Tas Sales award for 2010 for best performance in sales- Guided the District through the GFC, in the process building a stronger more robust business.- Great team engagement, always a strong survey result.- Drove a well managed culture evidenced by one of the highest QA results achieved.Seconded for 5 months in 2011 to complete 2 major projects: Nov – Dec 2010: Commercial review; May – July 2011: Commercial Banking Incentive review Show less

Melbourne, Australia

Various roles through this time, spanning both frontline and Head Office:- Business Development Manager- Relationship Manager- Head of Franchising - Vic/Tas- Senior Business Design Manager- Programme Director- Senior Manager Business Execution - Business Banking

Cpa, Business/Commerce, General

Bachelor Of Business Administration (Bba), Accounting