Brian Duffy Email & Phone Number

Sydney, NSW, AU

Webflex provides you with a team of professionals with years of experience in Mobile Applications, Graphic Design, Project Management, Marketing, Software and Web App Development.MOBILE PHONE APPSWebflex Technologies now has a department called biz4mobi which designs and builds mobile phone Apps for Clubs, Hotels and the Hospitality industry. The biz4mobi.

• BKW Investments Pty Ltd Operations Manager A leading Australian software and multi-media company providing educational solutions to schools and other educational institutions in Australia, Asia, Europe, Canada and the.
• As the Operations Manager of the Australian company, I manage the staff, ensure targets are met, develop strategies and procedures to ensure the safety and efficiency of the staff.
• Took control of the software development team totalling eight… Show more BKW Investments Pty Ltd Operations Manager A leading Australian software and multi-media company providing educational solutions to schools and.
• Took control of the software development team totalling eight programmers
• Increased productivity by instigating a commercial development methodology
• Delivered on-time development through project plan management principles

• BKW Investments Pty Ltd Customer Service Manager
• Built and managed an innovative customer service and support system to support and sustain national and international customers.
• Tracked the customer service statistics and used this monitoring to improve efficiencies.
• Improved customer satisfaction and a reduction in complaints through clear policies.
• Developed the staff into an effective team that were responsive to customer enquires.

• Future School (BKW Investments Pty Ltd) Administration Manager
• Commencing as the Technical Customer Support Manager I built and managed an outstanding technical support team located across Australia in a very short period.
• Achieved recognition for my efficiency and team management as was promoted to Administration Manager where I managed the entire administration staff in our head office.
• Wrote and instigated effective operating procedures that saw an improvement in… Show more Future School (BKW Investments Pty Ltd) Administration Manager
• Wrote and instigated effective operating procedures that saw an improvement in productivity.
• Coordinated with the Sales Manager to support the customers and provide statistics to modify and improve sales. Show less

• Hornsby TAFE Technical Support and Relief Teaching TAFE NSW is Australia's largest training provider, and is among the largest in the world. Hornsby College also offers pre-vocational training in a number of trade.
• Initially as employed as the computer technical support officer, my… Show more Hornsby TAFE Technical Support and Relief Teaching TAFE NSW is Australia's largest training provider, and is among the largest in the.
• Initially as employed as the computer technical support officer, my knowledge and ‘can do’ attitude was appreciated and rewarded.
• Instigated and managed the computer network set up in the electro-technology department. Initiated the installation of the ‘Class Act’ lesson delivery software and the ‘CLAMS’ software that maintains the student.
• Appointed as a relief teacher within the electro-technology department, teaching apprentices and adults, workshop practice and OH&S practices and policy. Show less

• Ettalong Beach War Memorial Club boasts the Central Coast’s finest club facilities. They offer four dining locations from casual to a la carte and four bars from sport to family entertainment.
• Managed 24 operational bar staff and developed efficient rosters to ensure sufficient staff were available at all time.
• Monitored and improved customer service to a high level of standard
• Redeveloped the stock control that saw a reduction in wastage
• Brought a new level of warmth… Show more Ettalong Beach War Memorial Club boasts the Central Coast’s finest club facilities. They offer four dining locations from casual to a la carte and four bars from sport to family.
• Brought a new level of warmth and friendliness to the front desk reception Show less