Brian Dugan, P.E. Email & Phone Number

Responsible for annual compliance with 501(c)(3) non-profit regulations, management of financial records and reporting. Head coach of one youth football team within the program, grades 4-8 in the Wauwatosa West school district.

Instructor for EGR 105 - Engineering FundamentalsThis course is designed to equip engineering students with the necessary tools and background information to prepare them to be successful engineering students as well as a successful practicing engineer. Topics covered in this course include project management, team work, technical writing, working with data and using spreadsheets, creating presentations, engineering design, and a thorough understanding of the engineering profession.

Responsible for a team of service engineers, specialists and repair technicians in call center, repair center and field operations. A member of the company's Leadership TeamTransformed service department from cost center to profit centerDefined Service requirements for new product development projects. Established per-unit, flat rate and tiered product warranty pricing schemesMaintained flat service inventory levels while revenue grew 20%Provided quotes for out of warranty repair and remanufacturing work upon request Responsible for creating and managing the department budgetConducted performance reviews, compensation adjustments, hiring, promotion and terminationsSupported the quality system by responding to customers’ requests for feedback and corrective action

Led a multidisciplinary engineering team responsible for accepting new product into manufacturing, managing the entire lifecycle of product, and managing projects to improve product cost, quality and delivery time to customers. Planned the development and maintenance of manufacturing test software. Defined Operations requirements for new product development projects. Approved and managed implementation of engineering changes into production and oversee the technical design and verification of changes to production product. Prepared quarterly and annual department budgets and updated resource models for appropriate staffing levelsGuided staff members in development of goals and objectives and personal development plansDeveloped metrics for tracking department quality and on-time delivery

Led the product development engineering team responsible for the design of compute engine hardware, software and assemblies. Collaborated with Product Management to define project scope and solidify requirements. Identified potential project risks and determined mitigation plans for each risk.Responsible for project prioritization and management report-out. Contributed to the reduction of department project backlog by 50% by improving process and training staff. Supported products throughout entire life cycle; validated and implemented changes after product launch. Managed resolution of technical issues with existing products escalated from manufacturing, service and direct customer interaction.

Responsible for the design, build, validation, verification and integration of compute engine hardware, software and assemblies. Brought product to market in medical imaging, military simulation, and industrial security/surveillance markets. Worked with multi-disciplinary teams to establish and meet project milestones and deliverablesIntegrated customers’ software with COTS and custom hardware to meet thermal and acoustic design requirementsOptimized NPI process by automating test processes and report generation; created new processes and documentation where necessary. Diagnosed IPMI, PCI-X, SATA and I2C bus problems on medical grade products

Supported small engine manufacturers in the Midwest region on integration of voltage regulators into their applications.Developed voltage regulator simulation models coupled to AC generator and battery models to simulate the entire charging system.Served as principal contact between customers and design engineers. Supported product integration at customers' facilities. Investigated and implemented resolutions to field complaints; addressed customer concerns about warranty returns, integration issues and service issuesSupervised EMC testing and HALT testing on prototype partsModeled performance of existing and future product designs using Ansoft Simplorer modeling softwareUpdated charging system service procedures in customers’ diagnostic manualsTroubleshoot product failures due to problems with PCBs, ICs or other discrete components