• Formulate and support RPA Program vision, strategies, and initiatives, reporting all developments to the Senior Director of Global Finance Shared Services.• In-development and live bot runners created annual savings/revenue of over $4 million.• Targeted RPA-driven processes and cross-communicate within the organization to capture ROI with each business unit.• Partnered with international business units, internal IT partners, and a third-party developer to automate sub-processes, with ROI secured from commissions and FTE savings.

• Operated in a Consultant capacity for various business units in process improvement, standardization, reporting, and metric dashboards, and delivered reporting outcomes to Senior Director of Finance Project Management Office. • Advanced projects that cut spending by $2.3M for a wide spectrum of business units. • Championed the RPA vision and strategy of a center of excellence and helped launch a formal center of excellence on a single enterprise platform. • Developed and implemented a dashboard that tracked spending and delinquency of expense reports; project saved $40K in times savings per year and created control around a $110M annual company expense. • Mobilized the operations of a small team of analysts and accountants to develop financial reporting for Hertz-767 profit share agreements that employed 15 data sources, queries to aggregate data into a central data model. • Audited financial data on “Dream Cars” to drive narrative using data, as opposed to anecdotes, which offered support that countered a board member's assumption that the organization’s premium fleet was operating at a net loss.

• Delivered process improvement initiatives, damage trends, performance, and business solutions to the Director of Global Subrogation. • Improved collection by $2.2M+ annually by creating a document match report that leveraged a ranking algorithm to match damage estimates to claims where was later implemented into a custom module in Hertz’s new claim system.• Developed KPI reporting that created accountability and viability for operations leadership to act on, advancing $24M, a 12% improvement, in annual damage collection over four years.• Played a critical role in the design of a new and highly successfully claim system that utilized IBM Case Manager.

• Mobilized the daily operations of a team of 15 within a production-based claims environment, led all training, performance management, mentoring, claims audits, and budget facilitation.• Formulated and executed self-initiated projects that created measurable annual savings that exceeded $1M for Subrogation through process re-engineering and automation.• Championed team innovation through the development of custom reports and project initiation that reduced non-value-added steps for the team. • Conducted claim portfolio and specialized roles related to total loss claims that amounted to 60% of the total damage expense exceeding $160M per year. • Headed the transition of the First Notice of Loss office from Dallas to OKC; documented all processes, managed team recruitment, and led the training of newly onboarded teams.• Received the “Diamond Award for Ambition and Personal Initiative” in 2013.

• Outpaced monthly goals, selling 64 units and achieving 128% of set goals, followed by the selling of 50 vehicles and securing $750K+ in sales each consecutive month.• Created/managed relationships with dealers interested in our fleet nationwide.• Built relationships with buyers at dealerships to encourage lasting business.• Sold Hertz's fleet wholesale nationwide via the hertzdealerdirect.com program.• Facilitated the sale from price negotiation to when the order is funded.• Personally recruited by the Subrogation leadership team to manage efforts to centralize claim organizations under one hierarchy and physical location.

• Recovered damages to Hertz rentals through subrogation and collection practices.• Managed the recovery process from open to close for each claim assigned.• Recognized as the top performer of the department through the continual outpacing of monthly goals by 120-180%.