I’m a Operations Executive with over 15 years of experience and a cyber security professional. My expertise included designing customer-oriented programs, developing high-performing service-oriented teams and ensuring company data is protected and secured. I have a proven track record of coming through the door and solving complex problems in a multi-site matrix operations environment. Known for transforming underperforming business units into thriving profitable stores by creating scalable customer service operations, developing infrastructures, and leveraging effective communication. Career Highlights:* Oversaw a $120 million annual portfolio that grew over 10% by implementing creative ideas to motivate teams and increase performance without additional resources, as Divisional Sales Manager.* Secured $625,000 in Employee Retention Tax Credit (ERC) by partnering with external accounting firm.* Achieved a 70% profit increase and grew company from $600K to over 1 million in profit within first year, at a privately held franchise by consistently building out, training, and hiring effective teams.* Served in a senior management role directly reporting to the Vice President and weekly communications to the Chief Operating Officer of a multi-billion-dollar publically traded company.To discuss how I can add value to your company and build a winning team DM me.