Brian E Williams Email & Phone Number

Howell, Mi, Us

Peachtree City, Georgia, Us

Staff Engineer for Delivery/Plant Quality and Warranty issues assigned to GM and Waymo Programs.Programs supported include • Connected Color Radio - All non-Cadillac GM Sedans, Camaro and Crossover SUVs• Global A Radio - All non-Cadillac GM Sedans, Camaro and Crossover SUVs• CUE Integrated Center Stack – All Cadillac Sedans & Trucks • 2nd and 3rd row DVD players – All GM K2 Truck platforms• Heads Up Display – GMC Acadia, Buick Enclave, Cadillac XT5, XT6 & CT6• High Performance Display Controller – Chevrolet Cruise Autonomous VehicleProvide customer facing response for all General Motors plant issues at: • Oshawa, CA,• CAMI Ingersoll, CA • DHAM Detroit/Hamtramck, MI• LGR Lansing, MI• LDT Lansing Delta Township, MI• Flint MI Truck• Silao, Guanajuato, MX• Spring Hill, TN • Lake Orion, MI • Arlington, TXExtended coverage to Instrument Panel Integrators:• VUTEC - Ingersoll, Ontario, CA• Inteva - Whitby, Ontario, CA• Dakota - Lansing, MI • Advancez - Lansing, MI• Android - Arlington, TX• MAGNA Seating - Highland Park, MISupport plant QE team with rapid response 8D/5 Phase reports, extracting logs, leading RE support resources, managing sorts, and follow up presentations for plant leadership, quality and engineering team.Interface with PASA SQ, manufacturing Quality and SQ at Panasonic plants in Malaysia, Mexico and China on process issues and supplier Failure Analysis.Work directly with DRE, Lead Engineer, EMC Engineer and Red X Team to solve vehicle level interface issues.Created cross functional team to solve issues quickly and efficiently. Managed Pre-Delivery Inspection process at DSV Romulus and Los Indios.Control Loss Cost for defective and scrap returns.Coach and Develop Associate Engineers.Report out to GM Engineering and Quality Leadership weekly on PRR/PRTS calls.Report out to GM Engineering and Quality Leadership monthly at QRD meetings. Utilize Covisint/GM Supply Power and Agile to track and report on investigations.

Stamford, Connecticut, Us

Job Responsibilities: • Develop a customer specific account strategy for managing assigned OEM’s.• Mentor, develop and guide Warranty Engineers to improve their core technical competencies.• Quickly resolve critical and long standing customer issues and complaints. • Provide consistent and transparent communications to the customer - Present warranty status, findings and progress to OEM Management.• Negotiate OEM warranty terms and conditions, and contract extensions.• Negotiate contracts with, and manage performance of, warranty service providers. • For each new OEM product, establish (during product development) and maintain (during and after mass production) a warranty system that covers the following elements:• Warranty Settlementso Review OEM warranty terms and conditionso Process warranty reimbursement claimso Define and track warranty cost metrics• Warranty Parts Analysiso Develop and optimize a parts return flow from the customero Develop procedures, specify equipment for analysis of returnso Prioritize OEM returns for analysiso Coordinate special studies (e.g., NTF Studies, engineering analysis, etc.)• Warranty Reportingo Identify and satisfy internal and external reporting requirementso Manage warranty corrective actionso Verify effectiveness of warranty corrective actionso Problem resolution procedures• Service Parts (in the case of exchange or refurbishing program)o Support development of service parts flowo Manage partnership with exchange/refurbishing subcontractoro Maintain product technical documentation related to warranty, and provide updates to subcontractorsThe customer/product infotainment platforms I managed were:Ferrari North America NTG4 – LeadFerrari North America CMC – LeadFiat North America CMC – LeadAlpha Romeo CMC – AssistChrysler CMC – Support and special projectsSubaru – AQMaserati – AQGeneral Motors - AQ

Co. Kerry, Ie

The MetPro Group is a technology company specializing in Volatile Corrosion Inhibitors (VCI) for a variety of packaging materials in frequent use throughout the automotive, steel and engineering industries. Our VCI’s are employed by a growing number of worldwide manufacturing partners and suppliers of protective packaging materials, covering papers and boards, plastic films and foams, oils and chemicals. From Group Headquarters in Tralee, Ireland we co-ordinate the development, manufacture and supply of a wide range of VCI packaging materials. A comprehensive European distribution network includes a MetPro sales office in France and a sister company in Germany, Flöter Verpackungs-Service GmbH. Our manufacturing unit in the UK specializes in coated VCI films for primary metal protection, notably steel coil wrapping. Together with joint venture operations in India and in China, plus manufacturing, technology and sales operations in North America, MetPro has achieved a global presence to support our growing reputation amongst internationally operating companies for innovation, corrosion consultancy and problem solving, together with excellence in material supply.As General Manager for North America my duties and achievements included…•Responsible for Sales, Operations, Marketing, AR/AP, P & L and Logistics in USA, Canada, Mexico and Costa Rica.•Doubled sales volume in 2012 and 2013 while maintaining profitability.•Enlisted over 50 sales representatives to sell our product on commission only.•Leveraged global relationships with customers and colleagues in EU, Asia and South Africa.•Established new North America Headquarters containing Administration, Manufacturing, Warehouse and Laboratory.•Created network of contacts in purchasing, engineering, quality and leadership positions throughout Automotive, Heavy Duty/Ag and Steel manufacturing to drive sales through Research & Development and Customer Service.•Learned conversational Spanish.

Raleigh, North Carolina, Us

•Responsible for oversight of 30 retail/wholesale auto parts stores, 6 automotive refinishing stores and 6 machine shops •Supervised over 200 employees•Recruited, interviewed and hired all managers •Achieved over $18 million in sales of auto parts, consumables and equipment•Responsible for $2.7 million in payroll and benefits•Managed capital expenditures •Forecasted sales and budgets •Conducted performance reviews for salary and PR oversight for hourly employees•Performed reconciliation of book to physical value for $10 million inventory•Lead sales, management and training seminars for over 70 Managers•Ensured implementation of corporate initiatives and marketing plans•Achieved the coveted President’s Club award for excellence in sales, income and audit readiness.

•Created company as a startup venture•Established customer base of over 5000 clients•Succeeded in growing fleet program to over 30,000 units annually•Achieved over $4 million in sales•Successfully developed and implemented multi-year marketing plan•Supervised over 25 employees•Implemented employee training and certification program•Recruited, interviewed and hired all employees•Designed new equipment which resulted in efficiency improvements by 40%•Reorganized company resulting in reduction of costs in facilities, fuel, labor, wear on equipment, and improved employee morale and retention•Awarded national “Contractor of the Year” honor by major vendor Wolman Wood Care products 2003•Served on the National Contractors Advisory Board for Wolman Wood Care Products for 2004 and 2005

•Successfully reversed negative trend and posted 24% sales increase the first year•Supervised six employees•Reorganized delivery schedules resulting in increased market share•Cross-trained delivery personnel to assist retail customers during heavy traffic periods, freeing up senior counterpros to concentrate on wholesale customers•Won numerous sales awards from CARQUEST Distribution and other vendors•Recognized by upper management for success in multiple/add on sales and taught workshop to all Store Managers and employees of a five store chain.

Washington, Dc, Us

•Promoted three times in four years•Supervised 10 heavy equipment mechanics•Facilitated the mobilizations of hundreds of SEABEES •Attained 17 categories of equipment operator licenses •Awarded “Letter of Commendation” from Commanding Officer, Sigonella, Sicily Detachment for outstanding performance during deployment and the Achilles Laurel cruise ship hi-jacking crisis•Awarded Navy Meritorious Unit Commendation by the Secretary of the Navy•Awarded Navy Battle “E” medal twice by the Secretary of the Navy

Reliability Statistics With Weibull Analysis

Agricultural Business And Management

Red X - Structured Problem Solving

Professional, Advanced Military And Operational Studies

Program Management Professional

Biqs Audit