America’s Leading Distributor of Architectural Wood Products, Decorative Surfacing, Doors and Millwork

Overall leadership for multiple locations in the Triangle area of NC. I have oversight of the P&L that resulted in double digit increases in both sales and gross profit for 2017/2018. Overall business management including but not limited to, sales, operations, H/R, logistics, and training.

Ferguson Enterprises, a $13B dollar company with more than 1,400 locations and over 22,000 associates nationwide, is the top-rated wholesale supplier of commercial and residential plumbing supplies.I supervise operations for 8 locations in the Triangle and surrounding areas. I am responsible for increasing productivity within distribution, HR, expense management, inventory management, health and safety, etc. I oversee monthly P&L review, appropriate staffing levels, and most importantly, developing our associates. ♦ Manage 55 employees at the Raleigh, NC profit center with a daily engagement of sales, operations, and HR.♦ Arrange training's on product knowledge, time management, communication skills, profitability training, and more.♦ Develop house accounts in sales arena; show new products, e-business capabilities, and profit opportunities to vendors and customers, helping to reduce costs of inventory, purchasing, expedited counter pick-ups, and online bill pay.♦ Achieved record sales of $70M in 2015

As Director of Training & Career Development, I trained and developed managers and associates at all levels. I gave presentations to large groups about leadership, delegation, sales training and management, emotional intelligence, branch operations, HR, customer service, and more.♦ Oversaw 63 locations with 600 associates in NC/SC.♦ Organized state-wide trainings with industry experts for groups of 20-25 people.♦ Trained and produced 2 Sales Managers, 2 Operations Managers, and 6 Branch Managers since 2004.

Based on my success in Burlington, I was promoted to a larger location with 24 associates and annual sales of approx. $12M. Here I developed new customers, and trained inside sales and showroom consultants to be well-versed in the sales cycle and operational excellence. ♦ Reduced overall inventory dollars 30% by coaching associates to ship direct and cross-dock customer orders through national distribution network; also contributed to decreased warehouse and driver overtime.♦ Achieved record sales of $14M in 2007

I was selected to take over a location with high associate turnover due to poor management. I was in charge of P&L responsibilities, branch operations, and HR. ♦ Retained all 8 associates and converted a 1.5% trading profit margin to a 12% TP margin within 15months.♦ Achieved record sales in of $7M in 2005

In 2002, I beat out 9 of my peers for this position. I called on new industrial plants and mechanical contractors, and learned to hone my skills in active listening, customer interviews, and asking for the order.♦ Researched and secured over 50 new customer accounts.♦ Awarded 2002 “Newcomer of the Year” out of 31 sales reps.

As an Inside Sales Representative, I focused on customer service and handling difficult customers. I became familiar with the credit and operations departments to ensure my customers were taken care of even when they had internal issues. ♦ Set new department benchmarks by increasing margins and growing house accounts.♦ Awarded 2001 “Associate of the Year” out of 110 employees.