Brian Edsell is a highly driven customer service manager with over 20 years experience in call center and operations center settings. Throughout his time in management, Brian has repeatedly lead his team to meet their customer service, and other key performance, goals.Brian is passionate about the customer service field and strives to provide service above and beyond his clients' expectations in order to wow and delight them. He continually works to improve himself, his team and the business through leadership, ingenuity and perseverance.
Listed skills include Change Management, Customer Service, Innovation Management, Team Building, and 18 others.