Controls all daily personnel operational functions as it relates to payroll, recruiting, training, new hire onboarding and employee relations. Upholds high employee engagement values to support a professionally diverse staff of 100+ members, to include CEO, Project Managers, Supervisors, Foremen and Skill Workers.▪ Enables adequate staffing of employees on a consistent basis; researches and recruits new hires based upon hiring managers’ needs and requirements.▪ Adheres to all legal compliance standards and laws; executes plans and actions under the governance of all state and federal regulations, to include FLSA, FMLA, OSHA, ADA and EEOC.▪ Negotiates vendor contracts and makes purchasing decisions; reduced payroll fees by 40% by researching various payroll processing vendors and transitioning company to new payroll system.▪ Analyzes employee related concerns and conflicts to implement methods to resolve issues and increase productivity.▪ Influences an active and engaging environment for staff members by organizing team building events; encourages feedback from staff and reduces turnover.

▪ Directed a team of 20 financial services staff members, expanded across two separate mortgage work site locations. Structured leadership methods to ensure efficient and unified productivity amongst staff. Innovated effective solutions to solve business problems and maximize revenue. Recognized as a knowledgeable, internal resource for daily business operations.▪ Established business solutions to sustain high employee morale during decline in economic market; stabilized business culture to keep business open for an additional year.▪ Designed a community outreach program and implemented enriched marketing techniques, increasing exposure and growing business by over 35% in 12 months.▪ Controlled all loan processes, confidentially handling sensitive documents.▪ Supported high-net worth clientele, serving as a Special Liaison.