Cargo Agent
Current~Greet and assist customers at the front desk, ensuring a positive and friendly experience.~Accept cargo from customers, ensuring accurate documentation and compliance with shipping regulations.~Verify customer information and accurately enter details into the system.~Provide information about shipping rates, schedules, and services.~Coordinate and track the movement of cargo shipments, working closely with shipping and logistics teams.~Arrange pick-ups… Show more ~Greet and assist customers at the front desk, ensuring a positive and friendly experience.~Accept cargo from customers, ensuring accurate documentation and compliance with shipping regulations.~Verify customer information and accurately enter details into the system.~Provide information about shipping rates, schedules, and services.~Coordinate and track the movement of cargo shipments, working closely with shipping and logistics teams.~Arrange pick-ups and deliveries, ensuring timely and efficient handling of cargo.~Respond to customer inquiries regarding shipment status, changes, and issues, resolving any problems that arise.~Process payment transactions and issue receipts to customers.~Maintain accurate records of shipments, customer interactions, and transactions.~Assist with administrative tasks such as filing, data entry, and maintaining inventory of office supplies.~Collaborate with team members to ensure smooth and efficient operations. Show less