Brian Emch Email & Phone Number

Grand Junction, Colorado, United States

Primary responsibilities include support for all users in relationship to their job functionality within the software. Encompass EDM, network services/interface management, general technical, i.e. custom fields, custom input forms, Edisclosures, Encompass doc solutions, persona access, user groups, hierarchy set up and business contacts for cost center management. Excellent skills diagnosing compliance, Mavent resolution and TRID/ATR/QM application to the workflow. Thorough knowledge of workflow with all GSE’s, Fannie/Freddie through third party interface AUS engines. Extensive knowledge of the industry which helps to support all users confronted with any functionality issues within the software. In addition, traveled to and from corporate headquarters training newly hired support staff team members.

Deliver comprehensive sales training to newly hired loan originators for several mortgage lenders. Cover vital sales topics such as compliance, business planning and customer diagnostics.

Loveland

Rebuilt $80M+ mortgage department with declining sales, outrageous compliance issues and unmotivated staff. Developed processes, procedures and comprehensive growth plan. Implemented controls, reigning in overhead. Recruited and trained highly effective staff of 10. Integrated CRM that allowed many day-to-day tasks to be automated. Improved accountability, efficiency and attained seamless compliance, profiting $500K in year two.

Denver

Inherited three remaining loan originators after Bank of the West acquired Commercial Federal Savings. Wrote strategic regional business plan, turning around region. Grew portfolio to $200M+ and team to 18, hiring and training specialists in areas such as construction, first time home buyers, etc. Established loan qualification program, conducting branch specific marketing to improve lead quality and closing rate. Served on cross-functional corporate initiative to integrate MortgageBOT and tie to Fiserv system.

Grew regional construction loan business across 25 offices. Secured $235M in new business while also transitioning 7% to permanent lending clients. Analyzed key markets and delivered sales strategy and training to 230 division employees. Managed $200M portfolio.

Created and managed a mortgage company as a joint venture with Keller Williams in the Denver area. Grew the company to over 20 employee's and enhanced revenue sharing with our shareholder partners within the Denver Keller Williams Realty offices.