Brian Evans Email & Phone Number

Fredericton, New Brunswick, Canada

• SRE Team Lead. Mentor junior members across geos. Hosted SRE Guild cross team call improving knowledge sharing between SRE and Dev teams. Document and refine processes.
• Developed and implemented middleware Terraform modules, Jenkins pipeline with Terragrunt to deploy AWS services. Terraform work was adopted by teams outside of my product, continued lead development while working with.
• Delivered Beta and GA releases of QRadar Suite Log Insights/SIEM along with regular promotion of features, code fixes/improvements. Ensured quality and SRE requirements were met with active participation in the change.

Fredericton, NB

• DevOps role developing automation to provision, patch, decommission, and act on the instances of the product running along with the infrastructure required. Key tech used: Python, Ansible, GitLab CI/CD, Terraform.
• Running a large SaaS product, on-call, customer support cases, change control, calls and escalations.
• Led project to migrate Monitoring from Nagios to Icinga. Validate tech, ansible automatedinstallation and config across 1000+ hosts, training colleagues.
• Code owner ensuring code quality and best practices followed across multiple repos and being responsible for their respective CI/CD pipelines.
• Worked with customers on migration from on-prem to cloud instance, developed process and code to streamline data migration. Process was adopted by consulting division as part of their services.
• Became Team Lead being the go-to for questions and rare issues. Helped others dig in to find thecauses and recommended changes to improve the product, processes, and automation.

Fredericton, New Brunswick, Canada

• Product Owner working with our CEO / Product Manager to guide product, write requirements, develop roadmap, priorities, feature groom, triage bugs for Q-Suite NG, a PBX and Contact Center product. Understanding of.
• Senior Developer for product operations. Including deployments to bare hardware, AWS EC2, and Google Compute Engine. In-house built deployment server to automate installation/upgrade process of Q-Suite NG in various.
• Developed regression test suite using NodeJS with Mocha test framework to automate testing of APIs of SIP Phone for PBX system for Q-Suite NG product.

Fredericton, New Brunswick, Canada

Client Account Manager for client, covered by NDA, doing mission critical emergency call taking at 150+ locations. Work as a member of the client’s development team following Agile practices, participating in daily scrums, bug triage and sprint planning meetings. Ground up development of multi-threaded Perl program to integrate Indosoft Inc. Q-Suite 5.

Fredericton, NB, Canada

Design, Develop, Maintain and Support CTI Product. Develop and Support Do Not Call product. Performed on-site install and customer training. Lead Dev on ground up multi-tenant Hosted PBX product. Duties included requirement gathering, design backend and frontend, develop integration with Asterisk Open-Source PBX. Later merged iHostPBX product into Q-Suite.