Brian Evans Email & Phone Number

Fredericton, New Brunswick, Canada

SRE Team Lead. Mentor junior members across geos. Hosted SRE Guild cross team call improving knowledge sharing between SRE and Dev teams. Document and refine processes.• Developed and implemented middleware Terraform modules, Jenkins pipeline with Terragrunt to deploy AWS services. Terraform work was adopted by teams outside of my product, continued lead development while working with other teams to ensure all requirements were met and changes promoted in a timely manner.• Delivered Beta and GA releases of QRadar Suite Log Insights/SIEM along with regular promotion of features, code fixes/improvements. Ensured quality and SRE requirements were met with active participation in the change control board.

Fredericton, Nb

DevOps role developing automation to provision, patch, decommission, and act on the instances of the product running along with the infrastructure required. Key tech used: Python, Ansible, GitLab CI/CD, Terraform, Docker.• Running a large SaaS product, on-call, customer support cases, change control, calls and escalations.• Led project to migrate Monitoring from Nagios to Icinga. Validate tech, ansible automatedinstallation and config across 1000+ hosts, training colleagues.• Code owner ensuring code quality and best practices followed across multiple repos and being responsible for their respective CI/CD pipelines.• Worked with customers on migration from on-prem to cloud instance, developed process and code to streamline data migration. Process was adopted by consulting division as part of their services.• Became Team Lead being the go-to for questions and rare issues. Helped others dig in to find thecauses and recommended changes to improve the product, processes, and automation.• Acted as scrum master working with our product owner to accept, design, size, definerequirements, and break dev work into sprints with my squad through agile ceremonies.

Fredericton, New Brunswick, Canada

Product Owner working with our CEO / Product Manager to guide product, write requirements, develop roadmap, priorities, feature groom, triage bugs for Q-Suite NG, a PBX and Contact Center product. Understanding of client needs while ensuring user stories were understood and reviewing feature changes with others on the team.• Senior Developer for product operations. Including deployments to bare hardware, AWS EC2, and Google Compute Engine. In-house built deployment server to automate installation/upgrade process of Q-Suite NG in various architecture configurations.• Developed regression test suite using NodeJS with Mocha test framework to automate testing of APIs of SIP Phone for PBX system for Q-Suite NG product.

Fredericton, New Brunswick, Canada

Client Account Manager for client, covered by NDA, doing mission critical emergency call taking at 150+ locations. Work as a member of the client’s development team following Agile practices, participating in daily scrums, bug triage and sprint planning meetings. Ground up development of multi-threaded Perl program to integrate Indosoft Inc. Q-Suite 5 product with standards-based API / protocols within the client’s domain.

Fredericton, Nb, Canada

Design, Develop, Maintain and Support CTI Product. Develop and Support Do Not Call product. Performed on-site install and customer training. Lead Dev on ground up multi-tenant Hosted PBX product. Duties included requirement gathering, design backend and frontend, develop integration with Asterisk Open-Source PBX. Later merged iHostPBX product into Q-Suite product for combine feature set.