Brian Fish Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Massachusetts, United States

Partner with public and privately owned communities of 100 or greater apartments/units. Act as primary contact for all things Comcast for the properties, handling marketing and escalations, to improve quality of life for their residents and day to day business for staff. Plan and execute events on site for residents in order to entertain, educate, and promote the brand.It is very exciting to be able to resolve unique challenges for the properties and market to them and residents alike, both directly and indirectly without selling. Empowered by excellent tools and an even more excellent team of leaders, we build incredible relationships within the community. Our expert involvement builds more coherent communities and directly impacts the growth of our Company.

Middlesex County, Massachusetts

Engaging customers both in person and over the phone. Employing active listening and observance of verbal cues to provide the best customer experience and increase revenue generating units. Knowledge of products and services and how to set up and troubleshoot is key. I enjoy bringing my experience in Mobile here, increasing the sales of cell phones within the store and bringing critical skills to improve flow of interactions and improve processes for entire team.

Hudson, Nh

Actively reach out to existing customers of Comcast's Xfinity line of services in the attempt to upgrade their services based on their needs. Since we are contacting them, establishing quick rapport is critical, and makes full use of effective listening and communication skills. It is also paramount to cement a positive reputation of the company for each individual consumer, and this is done by delivering world class customer service each and every time. I have led my class in sales attainment and quality metrics since training, and have remained among the top 40% of all Telesales agents in the department in overall performance rankings. I assist in the training of new employees as well, which is typically only done by representatives of a much longer tenure.

Framingham, Massachusetts

Approach and seat guests, conducting self with professionalism and charisma. Serve orders timely and accurately. Work closely with all servers, bartenders, and managers to ensure location is operating smoothly and guests are highly satisfied. Extend knowledge of craft beer to patrons and be an ambassador for the brand. Multitasking and knowledge extremely important in this role.

Metrowest Area, Massachusetts

Build, update, maintain displays in retail environments. Ensure displays are according to planogram and fixtures are clean, working, and are not damaged. Engage store personnel and leadership to build relationships and gather information about inventory levels. Take photos of work and submit reports. Time management and organization are key.

Metro West, Massachusetts

Coaching and Development of staff, managing day to day operations of retail location, focus on extraordinary customer service and leading in sales achievement. Handled physical and cash inventories, marketing resets of store, B2B networking and employee training. Developed Sales staff to operate at peak performance levels, helped reps advance into management. Critical thinking and problem solving for customers and business scenarios. I am proud of the accomplishments I had and the broad horizon of skills I gained working with many different people at all levels of the organization.