Implemented inspection system for rental/reservation system to help with equipment inspection regulations. Researched and tested new online dispatch systems for rental department to optimize delivery pick up of rental equipment Created user manual and provided on call support to facilitate smooth transition to new barcode system. Networked barcode scanners, printers, tablets on site in over 20 stores through out Pape system.

Trouble Shoot Web based software for clients and help with data implementation on client websites. Created marketing material and webinars to educate clients and increase premium software sales. Assist external web developers with software implementation, on call support.

Provided excellent customer service by troubleshooting devices and communicating necessary repairs and process to customer. Problem solved hardware issues and helped client with data transfers and system back up for optimal performance.