Operations management of sales organization with more than $7M monthly revenue. Responsibilities include: - Writing business plans and driving marketing campaigns through online, social media, and print initiatives. - Create weekly forecasting reports and sales pipeline within established sales territories.- Generate competitive analysis reports and presenting to Sales Leadership Team.- Manage staffing, training, and establishing development plans for personnel. - Track and follow-up on complaints/escalations to ensure customer satisfaction goals are effectively managed.

- Created account plans and sales leads to ensure company goals are achieved.- Developed relationships within key accounts and partners. - Accurately forecasted and closed sales within assigned territory accounts and partner programs.- Identified new market needs and initiatives such as delivery services, marketing directives, and merchandising. - Delivered weekly forecast reports and provided updates to sales management.- Established and maintained strong customer relationships and acted as a trusted advisor to help customers better understand our complete product and services portfolio.

Provided leadership and direction to bring existing retail parts business into OEM and aftermarket industry. Responsibilities included:- Managed daily sales activities of 10 outside sales personnel. - Developed sales strategy to exceed corporate sales goals by increasing sales from $347K monthly to $1.2M+ monthly. - Developed reporting for daily sales achievements, maintained company pricing schedules across portfolio, and conducted market research and analysis.- Identified new market needs and initiatives such as delivery services, marketing directives, and merchandising.

Developed and executed sales strategy to increase existing retail parts business from $225K monthly to $750K monthly. Additional responsibilities included: - Managed business with eighteen employees by providing inside/outside sales, delivery services, marketing directives, merchandising, and inventory management. - Other responsibilities included organizing employee and customer events, new business prospecting, generating/balancing profit and loss statements, accounting, payroll, scheduled accounts, warranties, and departmental processes.

- Corporate Sales representative responsible for three states, TN, AR, and MO. This territory produced 50 million per year with profit margins averaging 40%. - Primary corporate liaison to International dealerships. Responsible for incremental sales, wholesale and retail. - Developed and implemented dealer training plans, marketing plans, and customer outreach events. - Performed retail sales calls to assigned national accounts to include Penske, Ryder, UPS, etc.

1990 - 1995 Honorable DischargeMember of Iraqi Freedom, Desert Storm