Brian Fujihara, Phr Email & Phone Number

United States

- Supervised Records Unit of 8 employees; established standard operating procedures for processing building records and public records requests that improved turnaround by 5%.- Developed and implemented Key Performance Indicators (KPIs) for staff to achieve long-term goals; improved productivity by 10%. - Developed automated process for citizens to request building records during shelter-in-place.- Created tracking logs and spreadsheets to analyze workflow for department’s records retention process.

- Custodian of Records for Planning and Building department; responded to records and subpoena requests.- Developed SOPs to standardize the departments records retention policies. - Provided guidance and training for Records Unit staff of 8 employees.

Oakland, Ca

• Manage ATS by ensuring all necessary information and interview data is accurate• Work with agency partners to complete pre-recruitment checklist to streamline recruitments• Assist with the coordination of examinations that include written, oral, performance and supplemental questionnaire • Provide technical support for agency partners regarding Civil Service Rules and Memorandum of Understanding • Evaluate entry level employment applications; coordinated interviews; managed highly confidential and sensitive materials

San Jose, Ca

• Analyzed daily revenue reports to allocate funds to appropriate departments, managed cash flow, observed internal control, and detected discrepancies in cashier reports • Managed inventory for all departments through forecasting and helped accurately tracked supply • Assisted company’s Project Manager on major construction projects and completed objectives to ensure delivery on time and within budget• Decreased labor expenses over the last three years; provided proper training to eliminate poor habits and improved overall work productivity and performance• Managed Group Sales database and coordinated events for corporate events, schools, summer camps and church events• Properly train staff on cash handling, customer service, group sales and navigating difficult conversations with irate customers