- Designed and implemented a voice assistant for interacting with prescribed medications and ordering refills- Pioneered the use of Nuance Mix, an AI tooling platform, to accelerate development of conversational interfaces- Constructed a 150-node user flow diagram that interlaces 10 workflows to ensure ease of use and patient safety- Refined voice workflows by conducting usability studies with patients and interviewing MyChart specialists

- Utilized Docker, Podman, and Mock to build RPM packages in containers for Red Hat Enterprise Linux- Deployed containerized environments in parallel to increase build efficiency by 30% on 6-hour long builds- Instituted a distributed Koji server build farm with automated setup scripts and SSL authentication- Extracted and fixed CVE vulnerability checker functionality from a legacy Java application- Developed a Python SCAP scanner utility to compare Red Hat OVAL definitions against custom RPM packages- Introduced automated unit tests that ensure correct functionality of critical code

- Built a Java multi-threaded app that dynamically generates and executes batch files to migrate user profiles- Considerably reduced the training time of the IT team by automating the Windows User State Migration Tool