Marketing Specialist for IMT Software Services Inc. a division of the IMT Group. IMT Software Services Group purchased the RCC MIPS Policy Processing system in January 2013. My responsibilities include marketing software products and services to current clients, customer support software support, installation and retention.

Manage Sales and Marketing for mutual insurance product software. Contact potential and current customers with information on products. Configure, plan and sell name brand server, desktop and thin-client systems. Market and promote Mutual Insurance Processing System software products through use of print ads, direct mail, email, trade shows, user meetings and webinars. Contact prospects through updated pipeline evaluation and listing, evaluate client needs, price, proposals, RFP's, close sales, prepare purchase orders, and follow-up with technical and training departments on installations.Sales: Increased gross sales volume by 50% for 2011 Maintained consistent profit margin goals Significant growth of Inside Sales Able to take complex program functions and relay them to customers in terminology and examples that they can understand Independently developed metrics trackingMarketing: Developed marketing program for 15+ trade shows per year Developed Pipeline re-organization processes and updating of lists Lead and direct product demonstrations via webinars and on site presentations Coordinate conference centers and accommodations for staff and customers for group demonstrations Organize and host hospitality suites Report directly to Vice-President

Trained new and existing customers on use of Mutual Insurance Processing Software; technical trouble-shooting and support to customers; facilitated data conversion processes and oversaw customer progress with software implementation.Proficient in all software modules Trained new software support staff in processes Developed training materials for new employees Created training outline for implementation of software for new clients Initiated continuous improvement of the training processes and performed periodic audits Created detailed flow process using Visio Installed software products on customers' systems Directed customers on conversion processes from existing to new system Reported directly to Software Development Manager

Award Winning Manager