General Sales Manager
-Actively participate in automotive group recruiting to hire sales talent for all positions-Managed the wholesale and bid auction of new and used inventory while driving maximum profit margins-Coach sales staff on best practices for improving performance, conducting effective follow-up, closing deals, and meeting and exceeding sales goals-Forecast and track annual, quarterly, and monthly car sales to maximize gross profits-Maintain a high level of customer satisfaction in all auto sales to increase retention and referrals to drive repeat car sales-Oversee all day-to-day activities within the automotive dealership with a focus on high employee and customer moraleKeep an accurate record of existing and prospective customers within the CRM platform to effectively guide sales processes-Managed the schedule for all employees within all departments and resolved conflicts-Maintained new and used vehicle inventory through acquisitions from auctions, dealer exchanges, and qualified vendors