Brian is a highly motivated IT professional who has been praised by customers for his IT knowledge and for going above and beyond the call to fix an issue plaguing them. Brian is currently pursuing a bachelor’s degree in cybersecurity. Constantly pushing forward and asking questions is what keeps him motivated and excited to be in the field of IT. Brian has worked extensively as an IT Engineer for over 9 years. Working on issues pertaining to break/fix PCs, Servers, or a network down situation. Getting to the root cause of the issue, not just fixing the symptoms. Troubleshooting proprietary applications or software and working with vendors to come to a timely resolution. Implementing various new technologies is something that he is accustomed to doing, and knowing how to train end users on the new technology is a rewarding experience for him. Administrating email filters such as ProofPoint, MailProtector, or Avanan to keep end users safe. Utilizing and administrating the latest in zero trust platforms such as Threatlocker to help maintain a safe environment. Any new challenges or issues are something he welcomes with open arms as he utilizes the resources at his disposal to topple the issue at hand. Whether asking for assistance with teammates he has built a great rapport with or utilizing the internet to research the issue, finding a resolution becomes his number one priority.