Brian Giroux Email and Phone Number
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Brian Giroux personal email
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I am a passionate, experienced leader in Business Operations and Program Management with a demonstrated history of working in the consumer electronics industry. I have supported both corporate-owned retail stores as well as wholesale divisions that work through reseller partners. I have extensive experience managing teams, both directly and with cross-functional members. I use collaborative problem solving and can build strong, effective relationships with those that I work with. I have a strong technical background that includes experience in product development.
Actionlink
View- Website:
- actionlink.com
- Employees:
- 1091
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ActionlinkMassachusetts, United States
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Senior Program Manager, Global New Product ExecutionSharkninja Apr 2024 - PresentNeedham, Ma, UsRecruited by Vice President, Global New Product Execution to join her team, focused on tracking and executing new product launches across all global markets for the Shark & Ninja brands.• Led teams from Supply Planning, Demand Planning, Product Development, and Operations to launch new products across all global regions.• Conducted new product launch readiness meetings to align teams and manage forecasts, production plans, inventory flow, and retail execution for new products.• Coordinated cross-functional efforts to creatively solve problems and mitigate risks to enable on-time launches. • Prepared weekly program status reports for Executive Leadership Team including recovery plans for any off-track items. -
Senior Program ManagerSharkninja Jan 2020 - Apr 2024Needham, Ma, UsThe Program Management Office (PMO) at SharkNinja owns the entire product development process from concept to shelf. We work cross-functionally with every product facing team getting massive exposure and visibility on a global scale throughout the organization. We are masters at leading without authority and ultimately responsible for setting and driving the timelines that get our products developed, manufactured and to market with a high degree of speed and efficiency.• Own, drives and actively facilitate the interaction of cross-functional stakeholders to bring products to market, including managing risks, schedule, cost and quality• Accountable to deliver all elements of the program, from product ideation to end-of-life• Collaborate with teams to ensure product components can meet manufacturing and customer demands• Collate data to help drive decision making across the cross-functional teams • Identify program risks, develop mitigation/contingency and track progress• Spot resource and knowledge gaps and take steps necessary to highlight/remedy• Channel global information to local teams, act as conduit to support the business partners
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Manager, Global Display Service OperationsBose Corporation Jan 2016 - Apr 2019Framingham, Massachusetts, UsPromoted to manage the service operations for over 35,000 interactive displays in more than 7,000 retail storefronts in North and South America with a $7M operating budget. Developed strategies, global execution standards, processes, and implemented a new third-party labor program supporting the Global Sales division, resulting in a system that saved time and money. • Driving Results – Managed a team of program managers responsible for over 100 projects in 2018, totaling over 100,000 visits, achieving 97% on-time delivery.• Improved Efficiency – Reduced average time required to close service requests 65% by value stream mapping the process and implementing several improvements. • Cost Savings – Reduced inventory costs 12% by analyzing part usage data and collaborating with warehouse and field team leadership to modify processes.• Innovation – Reduced the number of follow up visits required to complete product launch installations by over 50% after integrating new video training assets that enabled more consistent execution in the field.• Reduced the time required to execute portfolio-wide installations by 50%.• Designed and launched a third party-managed call center to provide technical support to all field resources in the Americas, achieving over 50% first-time resolution.• Reduced maintenance costs per storefront by 14% while reducing the average response time by 30%.• Developed strong relationships with third-party service providers and corporate teams within our key retail partners to enable the effective and efficient execution of projects in storefronts, reducing costs and timelines. -
National Service ManagerBose Corporation Jul 2008 - Jan 2016Framingham, Massachusetts, UsRecruited by Director, Wholesale Sales to lead a team of program managers responsible for the installation and maintenance of interactive displays in retail locations throughout the United States and Canada. Served as a member of the Sell-Through & Service leadership team, which managed the activities of over 100 field-based representatives. • Collaborated with internal colleagues to improve product display reliability resulting in functionality improvements of 25% and reducing maintenance costs by over $300,000.• Leveraged Six Sigma methodologies to redesign our project planning process, reducing lead time by 16% and allowing project managers to handle 20% more projects.• Reduced project execution costs by 18% by using corporate shipping accounts instead of our partners’ accounts.• Utilized technology platforms to conduct meetings and training sessions that were previously in person, reducing the team’s travel budget by 25%.
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Field Technical Group ManagerBose Corporation Apr 2003 - Jul 2008Framingham, Massachusetts, UsManaged a team of project managers responsible for the development, deployment, installation, and maintenance of technical displays and systems in over 150 Bose retail stores.Responsible for performance management and team development.• Reduced the time needed to execute a chain-wide rollout by over 75%.• Created work-flow management system and planning tools that enabled my team to service 50% more storefronts without adding additional employees. • Developed an installation training program for store employees and facilitated several sessions with as many as fifty attendees, eventually training over 300 employees over a two-year span.• Redesigned our new store technical fit-up process to reduce costs by 30%.
Brian Giroux Skills
Brian Giroux Education Details
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Nichols CollegeBusiness Management -
Lesley UniversityBusiness Management
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United States Naval AcademyElectrical Engineering
Frequently Asked Questions about Brian Giroux
What company does Brian Giroux work for?
Brian Giroux works for Actionlink
What is Brian Giroux's role at the current company?
Brian Giroux's current role is Senior Program Manager at SharkNinja.
What is Brian Giroux's email address?
Brian Giroux's email address is br****@****ose.com
What is Brian Giroux's direct phone number?
Brian Giroux's direct phone number is +150861*****
What schools did Brian Giroux attend?
Brian Giroux attended Nichols College, Lesley University, United States Naval Academy.
What are some of Brian Giroux's interests?
Brian Giroux has interest in Children.
What skills is Brian Giroux known for?
Brian Giroux has skills like Marketing, Management, Consumer Electronics, Training, Product Development, Process Improvement, Retail, Product Marketing, Sales, Cross Functional Team Leadership, Time Management, Team Management.
Who are Brian Giroux's colleagues?
Brian Giroux's colleagues are Kevin Hagan, Katrina Carter, Alijah Villa, Tracy Hince, Mary Harris, Vera Montante, Barun Adhikari.
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