Brian Girvan Email & Phone Number

Los Angeles, California, United States

-Leading a team responsible for front-line support, product expertise, and account management for 100+ public transit agencies, universities, and private shuttle customers.-Managing the company's adherence to complex customer service level agreements, service plans, and hardware warranty fulfillments.-Developing the product training curriculum and leading the transition of the delivery from in-person to virtual.-Leveraging customer input to identify, validate, and report product performance and feature gaps that lead to new feature development and critical bug fixes.-Serving as an executive point-of-escalation for customers

Greater Los Angeles Area

-Developing business by identifying opportunities for deployment of transit technologies including Real-time Vehicle Tracking and Dispatch Software (CAD/AVL), Smartphone Apps, Automatic Passenger Counters, Automated Voice Annunciator Systems, Passenger Wi-fi, Electronic Fare Collection, and more!-Spreading knowledge of the latest transit technologies to small-to-midsize transit agencies and universities-Account executive responsible for monitoring success of current customers

Shanghai, China

San Diego, California, United States

Transit And Paratransit Management Certificate

A certificate program designed for management and future managers of rural, small, and medium sized transit agencies, human service.

Economics