I'm a software engineer with a focus on backend development with 2 years of experience working with Python and 1 year of experience developing APIs in both Node.js and Flask.My passion for software engineering is fueled by a relentless curiosity and an eagerness to learn. I am constantly exploring new technologies and approaches, and I thrive on tackling complex challenges and pushing myself to new heights.
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Product Support AnalystIneventNairobi County, Kenya -
Product Support AnalystInevent Aug 2024 - Present -
Graduate TraineeInevent Sep 2023 - Jul 2024As a graduate trainee at InEvent, my scope of work encompassed various critical responsibilities. I actively participated in creating a reporting tool for the number of characters in the input fields of the InEvent platform, significantly enhancing efficiency by saving the team 75% of the time previously used to compile this data. Furthermore, I handled approximately 43% of issue reports raised by internal testing, which involved validating, responding to, and closing tickets through Intercom. This experience honed my problem-solving and communication skills. Additionally, I managed 35% of issue reports raised by customers, reinforcing customer success through effective issue resolution and contributing to the organization's reputation for excellent client support.
Brian Githinji Education Details
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Information Technology
Frequently Asked Questions about Brian Githinji
What company does Brian Githinji work for?
Brian Githinji works for Inevent
What is Brian Githinji's role at the current company?
Brian Githinji's current role is Product Support Analyst.
What schools did Brian Githinji attend?
Brian Githinji attended Mount Kenya University - Mku.
Who are Brian Githinji's colleagues?
Brian Githinji's colleagues are James Caleb Kotey, José María Acuña, Xavier Goto, João Luis De Almeida Vagos, Precious Okoemu, Sara Saenz, Makolo Deborah.
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