Brian Glover Email & Phone Number

Glasgow City, Scotland, United Kingdom

Glasgow City, Scotland, United Kingdom

Eastdunbartonshire

I was responsible for the daily running of the shop ensuring a high standard of service. Duties included; serving customers, handling cash, preparing food, and serving, stock control, pickups and deliveries, health, and safety. I was responsible for organising shifts, ensuring everyone was paid through PAYE. allocating holidays and arranging cover. I had the added responsibility of keeping all the books and dealing with all other finances. As well as overseeing the general management and day to day running of the shop. Organizing suppliers, replenishing stock etc.

Kirkintilloch, Scotland, United Kingdom

As a Post person and delivery driver for Royal Mail Kirkintilloch office, the job required a good level of fitness as I spent between 6 to 8 hours a day walking, utilising my excellent organisational skills helped me to plan my delivery rout and finish on good time. I had to be extremely flexible and abe to adapt to and make changes at short notice. Some of the main responsibility included; sorting mail and parcels, driving a company a vehicle to deliver and collect items from residential areas, businesses, local post offices and post boxes. Being responsible for the security of any items in my care, while delivering and maintaining a high level of customer service under pressure, it was important also to understand and be familiar with the Royal mail PDA and the royal mail systems.

Glasgow, Glasgow City, United Kingdom

have held various roles during my time at the Mungo foundation. Outreach worker, Tenancy Sustainment Officer, Driver. But most notably my role as Homelessness Support Worker. Duties included: working with individuals to find the best way for them to manage and sustain a home. This meant working coordinating with many agencies and individuals. Generating evidence including reports and accounts. In some cases, working as represented appointee for clients. Managing extremely challenging behaviors and situations. Other duties such as maintaining health & safety cash handling, using several computer application systems

Glasgow, Glasgow City, United Kingdom

I worked in The Canal Project Housing Support Services provided by Action for Children Scotland in the Kirkintilloch area of East Dunbartonshire. The project provides temporary accommodation for young people who are homeless or at risk of homelessness in a purpose-built facility. The project offers a range of support to help young people move into more positive futures including gaining life skills to assist them to sustain tenancies. Young people are helped to find training or work opportunities and to develop skills such as cooking and budgeting to help them to move to independent living. I supported individuals experiencing an expanse of emotional and mental health issues. Working on outcome base support using outcome star and a tailored programme designed to teach all essential living skills needed to maintain a tenancy.This is where I first got the chance to gain a deeper understanding for the client range, I developed my knowledge of the SSSC codes of practice and the legislation that underpins them and the importance of reflecting on my experiences and practices. I became proficient in my understanding of the local authorities and the benefit systems and the local resources for support and education, I was giving the responsibility of a champion role of H&S champion and was trusted by the project manager to develop and ensure processes and procedures involving all elements of health and safety and building maintenance, including risk assessments FRAMS and procedures relating to safety or using equipment, I developed service user friendly risk assessments that where simple and free from jargon and utilised imagery to outline dangers for more spatial learners. the canal project had particularly challenging service users and its fair share of incidents giving me the opportunity to learn how to effectively write reports and take notes. It was during my time with action for children that I completed my SVQ level 3 in Social work and health

Svq Level 3, Social Services And Health Care, Pass

the SVQ level 3 is a Health and Social Care sector course. This is a work-based qualification that meets the requirements of the Scottish.

Nc, Product Design