Brian Goad Email & Phone Number

Milton, FL, US

Arlington, Virginia, US

Supervisory Intelligence Specialist (Operations) and Cyber Technical Expert for the Cyber Division within the Threat Systems Management Office (TSMO) with duty location Redstone Arsenal, Alabama.

Oversee NMOTC Help Desk Technical Support operations and maintain all inherently governmental tasks. Isolates problems between hardware, system software, applications, peripherals, and network devices. Coordinates with departmental system administrators to resolve program specific issues. Maintain process documentation for asset, information, application.

Fairfax, Virginia, US

Responsible for providing Tier I & Tier II computer technical support received through phone calls, and tickets. Responsible for troubleshooting Windows 10 OS, various software applications, and hardware support issues by identifying problems, investigating causes, and recommending solutions. Worked with hardware suppliers and software companies used.

Maintained updated knowledge of company products and services to better provide customer support and service solutions. Accessed documented procedures tools and manuals to provide support on company supplied hardware and equipment. Gathered customer and technology information to determine technical support level; elevate calls to appropriate support level.

MC LEAN, Virginia, US

Maintained cutting-edge satellite knowledge through research and analysis to include capabilities, functions, mapping and technologies in order to grow exploitation capability and continue growth and expansion. Manage daily working of multiple geolocations systems at NSAW; coordinating with 20+ sites worldwide, international partners, multiple.

Orlando, FL, US

Collaborated with others to plan and design courses/curricula, ensure accuracy of content and test multimedia elements. Selected, modified, or established a design and development model appropriate for a given project; analyze learning needs to assist in establishing learning objectives. Managed multiple program development projects simultaneously by.

Arlington, VA, US

Prepared training material, including course outlines, course manuals, workbooks, handouts and training aids. Updated course documentation on continuous basis to ensure material is relevant and doctrinally correct. Function as expert in SIGINT field to examine foreign communications and activities and the procedures to relay information by producing.

Developed detailed training plans supporting cyberspace operations' requirements at the strategic, operational, and tactical levels of warfare. Described training operational plans supporting cyberspace operations' requirements at the strategic, operational, and tactical levels of warfare. Comprehended virtual environments and the development of.

Experienced in the employment of Cyber Weapon Systems and capabilities. Knowledge of both defensive and offensive Cyber capabilities against multiple functional network types; IP, satellite, telephony, mobile communication, integrated air and missile defense, tactical data links, industrial control systems, and command and control networks; wired and.

Directed the Practical Signals Afloat Training Program under the Department of the Navy. Produced actionable information to improve collection, analysis techniques and procedures for Navy personnel going afloat. Wrote Lesson Plans, Information and Job Sheets, and visual aids that will be implemented Navy wide.

Responsible for designing, maintaining, coordinating, managing position and equipment specific training program serving a workforce of 100 personnel both military and civilian. Built curriculum, in support of rear-real time temporal GMA, in support of customer. Which, consists of training plan, user manuals for all tools, instructor guides, student guides.

Subject matter expert of course of instruction designed by NSA, graduated 250+ intelligence professionals yearly. Wrote and planned lessons, developed instructional strategies, selected and designed visual aids that were implemented course-wide. Taught topics: modulation, bit stream analysis to include, forward error correction, randomization.

Bachelor Of Science, Intelligence

Information Technology

Associate Of Science (As), Communication Applications

Associate'S Degree, Business Management