Brian Gordon Email & Phone Number

Dublin, California, Us

Account Manager: Amador, Butte, Calaveras, Colusa, Contra Costa, Del Norte, El Dorado, Fresno, Glenn, Humboldt, Lake, Lassen, Madera, Marin, Mendocino, Merced, Modoc, Napa, Nevada, Placer, Plumas, Sacramento, San Joaquin, Shasta, Sierra, Siskiyou, Solano, Sonoma, Stanislaus, Sutter, Tehama, Trinity, Yolo, & Yuba Counties.

Dublin, California, Us

Account Manager: Alameda, Monterey, San Benito, San Francisco, San Luis Obispo, San Mateo, Santa Clara, Santa Cruz & The State of Nevada.

•Built and led productive and high achieving workgroups while managing objectives and team performance goals.•Successful in obtaining a high level of customer satisfaction through an emphasis on service and goal achievement.•Proven reduction in operating cost through process improvement.•Work with client managers to provide the correct resources based on a given job description and required competencies.•Interact with Cisco partners to resolve issues, answer questions, and provide needed information at times on a global level amongst multiple levels of management. •Set up and coordinate interviews between candidates and client teams.•Preparation and presentation of client pricing.

•Work closely with account management, human resources, recruiting and accounting to keep communication channels open and disseminate information to the proper teams. •Prepare and present all Cisco project information to VP and Executive board weekly.•Create and track all Statement of Work (SOWs) and Purchase Order (POs) for all contracts between Cameo Global and Cisco. •Provide ongoing administration and invoicing services for Cisco Systems’ project orders and Onsite/Remote Implementation Service groups.•In charge of quarterly contract life cycles from contract generation to resource or contract termination. Contracts preparation in US, UK, Australia, India and Canada.•Submit and work with Cisco staff to maintain ongoing contracts and follow up on missing items.•Create and implement amendments to contracts when personal or contract terms change.•Establish and track monthly numbers for all projects and detail all charges and credits. •Prepare all Cisco billing and work with senior partners to get needed approvals.•Work with Cisco partners to create and implement all Cameo Global SOWs into Fieldglass software. Create and attach all workers within client software. •Work with client software support teams to correct any issues in invoicing or software. •Invoice and track all Cisco projects and credits that are required. •Analysis between resource time cards and monthly billing to be invoiced.•Track, follow up and invoice for resource travel, pager duty, incentives, etc.•Work with Cameo Global accounting to invoice future earnings to BFI.•Analysis of Cameo Global and Cisco monthly numbers to verify PO depletions. Track all remaining funds and follow up with Cisco partners to determine proper use. •Track new hires, terminations and transfers. Create project titles and job numbers. •Scheduling for Account management and recruiting.•Responsible for all data cloud storage.

•Collaborate with acquisition company reps to establish best practices regarding vendor transfer under Cisco Systems. •Responsible for defining and altering procedures to maximize work flow and streamline daily and monthly business operations.•Monthly and quarterly analysis of project and organizational trends.•Managing multiple client acquisitions simultaneously on a global scale. •In charge of weekly updates to management staff and executives on project status. •Daily interactions with clients and vendors while maintaining the Cisco brand. •Financial forecasting. Produce revenue projections of all company projects.

•Responsible for planning, maintaining and executing company projects varying in size and scope. •Work with clients to negotiate and agree on service level agreements and milestone requirements. •Review, analyze and adjust pricing tools based on fiscal versus calendar years.•Work with international client managers to identify and provide issue resolution. •Negotiate and work with third party vendors to provide clients with needed resources to maintain or complete tasks.

•Heading conversion project for new software and training employees on its use•Bi-weekly check runs for multiple properties, from authorizations to printing of the checks •Working with property budgets for correct category placement of payables •Coding, getting authorizations and entering of invoices into quickbooks software•Stop payments and lien documentation preparation •Preparation and issuing of eviction funds and petty cash to properties •Preparation and issuing of security deposit refunds for tenants •Collection of monthly deposits for multiple properties •Preparation and distribution of UBI or Utility billing for multiple properties •Interacted with managers, regional, asset managers, and tenants to resolve inquiries and issues

•Responsible for training new employees on our systems and managing their workload•Document and research discrepancies in invoices and account balances •Reconciliation of station and vendor accounts and assisted in the correction process •Collection of outstanding credit balances owed to the firm •Suggested and implemented a system for invoice distribution •Coordinating with 150 plus stations on what/when to play media

Responsible for managing, training and interviewing new candidates for the organization •Daily cold calls, customer service and overturning objections or complaints in the field

Bachelor Of Arts (B.A.), Organizational Communication, General

Minor, Organizational Leadership

Education record