Customer Experience Oversight: - Ensure a personalized and seamless sales process for each client. - Tailor vehicle options to match clients' usage and needs. - Enhance customer satisfaction through a comprehensive understanding of their preferences.Financial Product Customization: - Identify products and solutions that optimize client savings. - Offer tailored financial packages to meet individual client requirements. - Provide guidance on cost-saving opportunities during the purchasing process.Compliance and Documentation Management: - Oversee compliance with regulatory requirements throughout the sales process. - Manage titling and documentation to ensure accuracy and legality. - Ensure adherence to internal policies and external regulations governing financial transactions.Funding Management: - Coordinate funding arrangements with financial institutions. - Negotiate favorable terms to optimize financing options for clients. - Ensure timely and efficient funding processes to facilitate smooth transactions.

-Consistently rank as a top performer in the dealer group-Spearhead team-oriented initiatives, collaborating with sales to drive growth and improvements-Prioritize customer experience, utilizing extensive sales expertise to guide clients through aseamless purchasing journey-Porsche Financial Services Fusion award winner since 2019, contributing to the dealership'srecognition as a top performer nationally.-Porsche Financial Services F/I Roundtable Member 2022-2024

-Excelled in commissioned sales, employing feature, advantage, and benefit selling techniques-Certified Porsche Brand Ambassador, managing premium client accounts and consistentlyobtaining referrals-Generated new clients through exceptional customer service, contributing to the dealership'ssuccess.

-Commissioned Sales-Structure deals with customers, turn customer leads into profit for my store-Handled internet leads, phone leads, and walk in leads. Sell certified pre-owned and pre-owned vehicles as well

-Achieved Honda Silver status for Counsel of Sales Leadership. Includes high scoring in customer satisfaction and achieving a certain unit goal set by Honda.

-Applied telephone based selling and email techniques to attract new customers aside from walk in customers