Brian Grier Email & Phone Number

Philadelphia, PA, US

Malvern, Pennsylvania, United States

• Manage a team of inbound copywriters, proofreaders, and content posters working on high priority clients.
• Oversee team queues, schedule projects, and reassign tasks as needed.
• Review and approve team copy.
• Hold monthly one-on-one meetings with team members to discuss goals and professional development.
• Write copy for clients spanning a wide range of industries, including automotive, marketing, telecommunications, nonprofit, and retail.
• Collaborate on Stream’s internal marketing content and company newsletter.

Malvern, Pennsylvania, United States

• Write SEO friendly long form and short form inbound marketing content for clients in various industries.
• Correspond directly with clients to discuss copy and campaign strategy.
• Revise and edit copy according to client feedback.
• Train new hires on agency’s best practices, SEO, and client’s brand guidelines.

Malvern, PA

• Write and edit 35 – 40 pieces of web copy per week.
• Draft 1 – 3 eBooks per month.
• Create copy and images for 3 – 6 social media posts per week.
• Head writer for over a dozen clients, including high priority accounts.
• Regular contributor to the Stream quarterly blog.

Greater Philadelphia Area

• Wrote weekly game recap stories of high school, collegiate, and semi-professional sporting events for www.thesportsfanbasenetwork.com.
• Interviewed players and coaches for season previews and game recaps.
• Managed broadcast graphics, operated cameras, and assisted with the set up and tear down of broadcast equipment.

Baltimore, Maryland Area

• Acted as ghostwriter on 7 long form articles on education finance for Allovue.com.
• Interviewed and collaborated with education professionals and Allovue partners regarding on-going blog series.
• Strategized dates, times, and frequency of social media posts for Twitter and Facebook using Hootsuite.
• Administered and analyzed surveys from education professionals and partners at annual conference.

Newtown Square, PA

• Managed 100+ daily inbound and outbound collection calls, negotiated payments with clients, and collected $30K – $40K per month.
• Answered general system questions, troubleshot customer equipment, and scheduled appointments for 40 – 60 daily service calls.
• Trained new hires on Ganesha software, customer relations, and troubleshooting systems.

Philadelphia, PA

• Communicated with creditors to obtain balances and payoff information for financially distressed clients.
• Arranged client debt counseling and housing crisis appointments.
• Initiated reports in Salesforce to conduct client surveys, issue text message alerts, and appointment reminder calls for 30 – 50 clients per day.

West Chester, PA

• Managed national and regional television advertising traffic for multiple media markets.
• Communicated with regional sales assistants and advertisers to obtain daily copy instructions.
• Processed, revised, and applied copy instructions in Eclipse Plus campaign management software.
• Scheduled 30 – 60 next-day television commercials for basic cable channels across four media markets.

New York, NY

• Managed 20-50 daily customer calls regarding orders, contracts, shipment schedules, and product inventory.
• Maintained customer history database to identify trends and facilitate future marketing.
• Acted as a liaison between customers, company warehouses, and FedEx shipments.

New York, NY

• Assisted 40+ daily customers with company software issues, account set up, and data management.
• Resolved service calls and email inquiries, ranging from order status to navigating company interface.
• Initiated direct marketing campaigns and maintained an active client database.

King Of Prussia, PA

• Wrote 40 -50 requests for quotes for prospective vendors
• Contacted vendors in regards to pricing quotes and order status
• Created and processed purchase orders for vendors using SAP

Levittown, PA

• Reported on local athletic and promotional events and interviewed people of interest.
• Wrote, produced, and broadcasted game stories and news briefs for live and prerecorded segments.
• Managed statistics and provided color commentary during live sporting events and post-game discussions.
• Recorded public service announcements and paid advertisements for local businesses and WBCB promotions.

Selinsgrove, PA

• Served as live DJ and host during weekly 2-hour radio broadcast encompassing music, talk and on air personalities.
• Developed and produced theme for radio show, compiled and arranged play lists, selected topics and facilitated on-air discussions.

Selinsgrove, PA

• Attend school sporting events and local government meetings
• Conduct interviews with student athletes, coaches, county commissioners, etc.
• Write weekly articles covering game recaps, local news, profiles, and opinions

Bachelor Of Arts (B.A.), Communications (Journalism Emphasis) And Theater

Activities and Societies: Society For Collegiate Journalists, Phi Mu Alpha Sinfonia

High School Diploma

Activities and Societies: Writer for school newspaper "The Index", participated in cross country, crew, and water polo