Brian Groth Email and Phone Number

Responsible for overall success, preservation and sales growth of store.Maintain store revenue of $3,000,000.00 annually100% inventory controlProblem Management Resolution. Maintain store financial profile to monitor revenue vs. profit and control revenue growth projections, changes and roadmaps.Work closely with additional Sales teams to orient new customers regarding the Lakeland Auto ProductsAct as main point of customer contact for all inquiresWork extensively to research and resolve internal, customer-related issues in an effective and timely mannerMaintain sufficient stock control levels to eliminate lost revenue and poor customer response times

Act as main point of contact for high priority accounts; develop relationships with clientele and continually manage and fulfill customer expectationsFocus on strategic sales plans for accounts state-wide Manage department budget, planning and billing Serve as main point of contact for service orders obtained by Service Technicians and wholesale customersLead daily Part deliveriesCreate and maintain client documentation system including sales information, account contacts, potential up-sell opportunities, pricing structure and relationship overview, etc. to serve as an up-to-date client data library

Obtained orders from sales technicians and customers.Responsible for account management and creation of work orders to ensure client part orders were accurateProduced stock/urgent orders for wholesale customers to include on time deliveriesMaintained positive relationships with existing clienteleActively identified and uncovered new up-sell opportunitiesAssisted Manager in daily store delivers/100% inventory control.

Assisted with Phone Sales of wholesale repair ordersResponsible for Inventory adjustments on stocking partsProvided technical customer service supportCataloging and quality investigation client supportSupervised sales associates, drivers . Developed strategies for continued revenue growthMaintained interpersonal relationships