Brian Gustiar Perdana Email and Phone Number

• Generate and updating data from application using SQL Query.• Analyze process end to end of transaction Mobile Banking Application.• Monitoring and maintain the Mobile Banking Application in sync with data on the server.• Create process a transaction monitoring e-channel services for Mobile Banking using the Grafana Application.• Manage backlog of production issue, list improvement, escalated to development team and collaboration to fix it.• Collaboration with application owner of production system if there are changes and enhancement process.• Provide workaround related incident, problem, based on ticketing system SLA• Prepare weekly and monthly report for management review.

• Monitoring and maintain the Mobile App in sync with data on the server.• Doing simulation process for replicate production issue and escalate issue to problem manager.• Backup & Restore databases, before or after fixing trouble implementation.• Generate and updating data with SQL Query.• Provide solutions to problems experienced by user app mobile.