Brian Shapiro Email & Phone Number

Torrance, Ca, Us

Irvine, Ca, Us

•Direct strategic planning and implementation of initiatives to improve efficiency, accessibility, and reliability of servers and production environments; streamline delivery of four enterprise SaaS solutions providing fraud detection and loss prevention services to pipeline of ~150 SMB and Fortune 500 retail clients•Oversee $2M annual budget for advanced technical projects, including data migrations, server maintenance, and network security/performance optimization. Ensure minimal downtime for end users during implementation•Coach and mentor remote and on-site direct reports, providing opportunities for professional development and upskilling to facilitate advancement. Delegate tasks to supervisory staff while maintaining open lines of communication for indirect reports.•Work with infrastructure engineers to migrate deployment of resources from GUI and script-based deployment to using IaC deployment primarily with Terraform.•Own teams responsible for networking, datacenter hardware, Operating systems, and Azure cloud resources. Select Achievements•Directed migration of three applications from on-premises deployments to Azure cloud resources, a mixture of IaaS and PaaS, increasing accessibility, flexibility and reliability of key products and services.•Orchestrated $1M hardware overhaul for data center supporting Engage, a proprietary data analytics software and the company’s top consumer product. Sourced & deployed PDU’s, networking hardware, servers, and SAN arrays.•Served as primary point of contact for Retail division during $1.6B Equifax acquisition of Appriss Insights BU.

Irvine, Ca, Us

•Brought on to manage IT infrastructure, projects, and initiatives as Information Systems Manager during acquisition of SysRepublic•Serve as subject matter expert (SME) on cloud technology and infrastructure, providing final point of escalation for user inquiries and technical issues pertaining to Azure cloud implementation and data center operations•Establish and maintain productive relationships with key external stakeholders and third-party vendors to manage procurement and contracts administration pertaining to data center operations.•Build and supervise team of up to 12 international cloud architects, systems engineers, network engineers, and systems administrators across three data centers in the U.S., UK, and Poland, coordinating regular team meetings to monitor performance.Select Achievements•Successfully executed planning and architecture for new, collocated data center in Warsaw, Poland. Achieved fully operational status in two weeks, providing critical support and data privacy improvements required to onboard 10 major clients in Europe and the Middle East.•Architected IT infrastructure solution to facilitate and streamline migration of web-based reporting applications to Docker containers; decreased server count by 40 to mitigate downtime and enhance customer experience.•Designed and implemented standard processes for change control, overcoming organizational silos to optimize previously inefficient methodologies and reduce system downtime.

Los Angeles, California, Us

A leading provider of network infrastructure design, implementation, and support to law firms.Support client networks throughout the West Coast region, designing, deploying, and maintaining complex network infrastructures supporting between 10 to 100+ users. Create a seamless user experience, quickly responding to customer issues, troubleshooting technical issues, and identifying solutions. • Pioneered the company’s first migration to Amazon Web Services’ (AWS) scalable Elastic Compute Cloud (EC2) and Virtual Private Cloud (VPC), quickly becoming the subject matter expert on AWS.• Modernized clients’ IT assets while reducing capital and administration expenses and increasing security and reliability. • Configured cloud infrastructure in AWS including VPN connections, new subnets, and virtual machines.• Installed Citrix and other applications, working closely with vendors to ensure seamless migrations.• Migrated internal Microsoft Exchange Server 2010 to AWS EC2.• Managed Microsoft Windows, Microsoft Office, Citrix, ShoreTel, Microsoft Exchange, and LabTech issues for clients, relying on strong communication and technical expertise.

Palo Alto, California, Us

Contracted to continue my work at Ports America through Single Point of Contact. Ensured 24/7 performance integrity of 1,000+ Windows servers for all West Coast port operations. Supported 2,000 users while managing network infrastructure and desktop user changes, upgrades, and maintenance issues. * Consolidated and migrated three separate Windows domains into one new corporate domain to reflect a corporate merger that impacted Ports America users nationwide.* Replaced a critical gate operations server with new clustered SQL servers, enhancing server reliability and failover.* Assisted with the corporate Windows 7 image creation and deployed hardware to users across the state.

Morristown, Nj, Us

Ports America is the largest terminal operator and stevedore with operations in every major U.S. port. Ensured 24/7 performance integrity of 1,000+ Windows servers for all West Coast port operations. Supported 2,000 users while managing network infrastructure and desktop user changes, upgrades, and maintenance issues. * Consolidated and migrated three separate Windows domains into one new corporate domain to reflect a corporate merger that impacted Ports America users nationwide.* Replaced a critical gate operations server with new clustered SQL servers, enhancing server reliability and failover.* Assisted with the corporate Windows 7 image creation and deployed hardware to users across the state.

Ca , Us

Providing high-level enterprise I.T. consulting, services, and solutions to businesses across California.Interfaced directly with clients, managing the entire client relationship process from sales and design to implementation and support. Assessed I.T. needs and requirements, creating solutions to meet client’s productivity, storage, and security needs.* Commended for strong troubleshooting and customer service skills. * Set up a complete small business domain, DHCP, DNS, and file server in one day.* Deployed and managed SQL 2000, Exchange 2003 and Citrix servers, configuring TCP/IP networks using Cisco PIX firewalls, switches, and SOHO routers.