Brian Hacker Email & Phone Number

Scottsdale, Arizona, United States

Responsible for schedule management, vendor communications, procurement, and site walks, for a vast number of projects, specifically apartment complex unit renovations spanning territories in Phoenix, Las Vegas, and California.

Deerfield, Illinois, United States

Utilizing a wide variety of online resources and services, I design websites tailored to each client's specific needs, ranging from simple and elegant to complex and detail oriented. I specialize in a number of online web design plugins and platforms, Adobe products for preliminary website design, and project management software.

Glenview, Illinois, United States

Glenview, Illinois, United States

Elk Grove Village

An Open Enrollment Specialist's work centers on project management and client relationships. With a portfolio of 30+ clients through ADP, I maintain relations by assisting each client with their individual Open Enrollment projects, which includes training them on ADP's Workforce Now Portal, assisting with the setup of all types of benefit plans, and acting as a bridge between the client and their third party benefit providers.An OES is responsible for up to 5+ hours of meeting time per… Show more An Open Enrollment Specialist's work centers on project management and client relationships. With a portfolio of 30+ clients through ADP, I maintain relations by assisting each client with their individual Open Enrollment projects, which includes training them on ADP's Workforce Now Portal, assisting with the setup of all types of benefit plans, and acting as a bridge between the client and their third party benefit providers.An OES is responsible for up to 5+ hours of meeting time per client in order to complete their project and ensure a successful Open Enrollment. Success in this position relies on time and project management skills, excellent customer relations, and finding the right balance in between. Show less

Iowa City, Iowa Area

The bartender is responsible for remembering recipes and in turn executing several drink orders at any given time, while ensuring patrons are of legal age and are not over served. Tasks include drink making, general bar maintenance, relationship building with patrons, and more.

Iowa City, Iowa Area

As a Help Desk Team Lead I oversee a group of a few student workers that make up my team. Any issues they have, whether personal or technical, can be brought to me for assistance in finding a resolution. My duties also include the training of new employees, or existing employees that are taking on a new position. I also lead refresher meetings for my team, to inform them on new policies at ITS. I started my job at ITS as a Help Desk Analyst, where I communicated with University of Iowa… Show more As a Help Desk Team Lead I oversee a group of a few student workers that make up my team. Any issues they have, whether personal or technical, can be brought to me for assistance in finding a resolution. My duties also include the training of new employees, or existing employees that are taking on a new position. I also lead refresher meetings for my team, to inform them on new policies at ITS. I started my job at ITS as a Help Desk Analyst, where I communicated with University of Iowa affiliates over the phone, and in person, to solve technical issues. I then expanded my training to take on new responsibilities. With the new title of a Help Desk Consultant, I took on the position of Consult, which relies on me to communicate with university affiliates through email and live chat. At the end of the night, a consultant is responsible for creating a nightly summary of the office's statistics, such as calls, emails, voicemails, and more. The consultant is also considered the main source of backup for students at the end of the night, as the full time staff will be gone by then. Consultants also work as mentors, where they help train new employees on basic everyday work duties, to help acclimate them to their new job.I also joined the Help Desk's Software Services Group (SSG). As a member of SSG I am tasked with knowing advanced technical information regarding the computers that are brought to the Help Desk. We deal mostly with the operating system of computers, when they begin to function at a lower quality then before. This requires us to be knowledgeable in how to reformat a computer, reinstall an operating system, handling a user's data, and more.In the last year I have progressed from an Analyst who was only responsible for answering the phone and working the front desk, to a Team Lead, who continues those prior responsibilities, along with email, training, software services, and leading a team of students. Show less

Lake Zurich, Il / Coralville, Ia

I began working for the Lake Zurich, Illinois Target store in October of 2011 at the age of sixteen. My first position was working as a cashier. Throughout my three years there I cross trained in various areas of the store such as the Sales Floor and the Electronics Department. This past August I transferred to the Target in Coalville, IA in order to establish residency in Iowa. I have started a new job with the ITS Help Desk for the University of Iowa, and have officially left my position at… Show more I began working for the Lake Zurich, Illinois Target store in October of 2011 at the age of sixteen. My first position was working as a cashier. Throughout my three years there I cross trained in various areas of the store such as the Sales Floor and the Electronics Department. This past August I transferred to the Target in Coalville, IA in order to establish residency in Iowa. I have started a new job with the ITS Help Desk for the University of Iowa, and have officially left my position at Target. Show less

Bachelor’S Degree, Film/Cinema/Video Studies, Sophomore-Senior

Activities and Societies: Zeta Beta Tau - ZBT

Open, Freshman

High School, General Education, Freshman - Senior