Coach and Mentor current and potential Scrum Masters to assist them on their agile journey and help develop their skillsGuide teams and the organization on the Agile mindset and provide coaching on best practices with various frameworksMotivate teams to be self-organized creating a culture of learning, growing and innovationNurture a safe team environment where problems can be raised without fear of being judged, with an emphasis om communication and problem solvingFacilitate team discussion, decision making, and conflict resolution to continuously look to improveCreate, teach and educate people across the organization on Agile principles and core values (Behavior Puzzle) Encourage and drive transparency in and out of my teams with metrics that radiate information to help in decision makingEmploy servant leadership and look for ways to coach individuals and teams to a be their bestCoach Product Owners, Scrum Masters, Managers and Development Team members to improve collaborationPartner with Product Owners and teams on Backlog Refinement and the prioritization of User StoriesPartner with leadership of teams to coach, encourage and help foster Agile best practices across teamsAssisted in building metrics on Team Health across teams to reinforce the Agile Principles and discover areas to improveFacilitator for Agile Camp (internal conference) for 2 years presenting to 60-100 people at one timeCreator of two Behavior Puzzle pieces (Coaching and Communication) and facilitator of sessions to over 300 associatesChampion the Scrum Master and Agile Community of Practice(s) for the organization

Servant Leader for the Tier 3 Support Team – Teaching, Coaching, Mentoring and FacilitatingManager and System Owner of the Production Support and Transmissions teamsExceled at growing and developing team members so they can be their bestProvide coaching and mentoring to help individuals ND teams increase their knowledge of Agile to produce excellent resultsChange leader, always looking for areas of improvement with processes and peopleServed as Product Owner, working with stakeholders to understand priority and meaning of work requestProvided transparency to leadership to facilitate collaborative decision making on the priority of work itemsCreated dashboard reporting showing historical and current story management of throughput for the teamDeveloped a mentoring/coaching program to help associates who wanted to become Scrum Master's to grow and learnManaged annul budgets and software negotiations for my teamsResponsible for training, career/people development of my teams ranging from 9 to 32 people

Coached teams and stakeholders with cultural messaging “I Am Key” to shift the mindset and culture of the companyLed teams across multiple locations delivering our core values and principlesCommunicated with all organizational levels regarding system and process changesFacilitated full-day cultural leadership training to transform into a continuously improving organizationCreated and facilitated several training sessions with leadership and teamsLed several strategic initiatives for continuous improvement which identified gaps and led to the creation of radiators that helped drive change to the segment