I am a business transformation professional, with a passion from simplifying complex challenges and realising business benefits. I have a cross section of industry experience, most recently with Westpac and nbn, prior to that within the financial section at QBE, APRA and the ASX. After completing a degree in Applied Mathematics, I originally started my career as a developer. I have worked in all aspects of program delivery, managed operational, business analysis and consulting teams. This has enabled me to interact at the executive level while providing hands on support and coaching as required. I apply the skills I have acquired in completing my MBA and six sigma black belt to embed business outcomes and delivery high customer satisfaction.Specialties: Business Solution Delivery, Program/Project Management, Business/Stakeholder Management, Team Management, Finance Industry, SDLC, Transformation, Customer Focused
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Program DirectorIcare Nsw Apr 2022 - PresentSydney, Nsw, Au -
Head Of TransformationWestpac Jan 2020 - Apr 2022Sydney, Nsw, AuI led the transformation of the procurement function by streamlining and standardising policies and processes, building team capability through training and implementing an integrated end to end procurement solution.* Development and approval of business case for digital procurement solution (Coupa). Implementation of souring, contract management and risk assessments capability.* Implement of strategic initiatives to uplift the divisions procurement capability from 2- to 3+, by lifting capability, implementing category centric approach, driving risk initiatives and supplier initiatives.* Delivery of operational savings ($2m annualized) through courier rationalization and record destruction initiatives.* Development of 3 year roadmap, tech roadmap, and zero based design. -
Procurement Transformation Program DirectorNbn™ Australia Feb 2017 - Dec 2019North Sydney, Nsw, AuMy role was to manage a program of work to centralise the procurement functions, supported by solid processes, systems, information and people.* Implementation of automated contract management and sourcing solutions through enhanced processes, Ariba (SAP - technical solution) and web-based solutions. Development of a reporting solution using Alteryx/Tableau linking multiple data sources (Oracle, Ariba, Maximo) to provide insights to enable business decision making.* Organizational redesign including the transitioned 5 business teams into a centralized Procurement model, doubling the original team size.* Defined and enhanced operational cadence, including governance, metrics, Supplier Relationship Management, Integrated Procurement Panning and Capability Development. whilst increasing the team’s engagement score from 49% to 68% in this time of change. -
Program Director, Migrations & DisconnectionNbn™ Australia Dec 2014 - Jan 2017North Sydney, Nsw, AuMy role was to manage multiple projects to support customers through the mandatory disconnection and onto the nbn network, with a key focus on vulnerable end users.* Successful delivery of $100M+ Medical Alarm Subsidy Scheme from concept, through RFP to launch and rollout. Migration of monitored medical alarms for 100K+ vulnerable end users across Australia with 95%+ customer satisfaction rating.* Implementation of Australia wide Medical Alarm Register working with external alarm providers and Retail Service providers, with significant legal, privacy and commercial drivers. -
Program Manager, ProductsNbn™ Australia Nov 2011 - Nov 2014North Sydney, Nsw, AuMy focus is to deliver Business solutions, ensuring all elements required to activate and support end users are in place. Working cross functionally to align IT and Network deliverables and ensure all contractual, legal, regulatory, health and safety, supply chain, construction, operation’s and communications are in place. Whilst working externally with Retail Service Providers, Delivery Partners, Industry participants, Department and Ministers Office.* Implementation of Medical Alarm Register to enable the disconnect readiness of end user. Business critical project as per ministerial directive, working with 20 external alarm provider, 30 Retail Service providers, with significant legal, privacy and commercial drivers.* Implemetation of Optional Battery Backup Program, delivering $300m in savings over 18 years. End User Enhancement deliveries such as new NTD enclosures, which addresses one of the end user key aesthetic concerns and saves NBN Co money and time per installation -
Senior Project Manager, DirectFnz Nov 2010 - Nov 2011Onsite point of contact for delivery of FNZ’s Wealth Management Solution to MLC. Management of onsite team of Business Analysts, Testers and Architects. Development Team based in NZ and Senior Management in UK. System integration to six vendors (including IRESS, GBST, SecuritEase, eDentiti) and MLC’s internal systems . Migrate of existing customers* Implementation of Data Center Capability in Sydney to support solution* Delivery of multiple releases to deliver capability, successfully managing Integration testing* Set up of support structure for ongoing solution management
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Regional Head Of Professional ServicesDst Global Solutions (Australia) Jan 2008 - Oct 2010Management of million dollar consultancy portfolio, delivery of a large program of work and team management of 10-20 professional consultants at an international level* Successful delivery of the TOFA program of work on schedule with quality. This was a large and complex (3,000+ days dev) multi million dollar program of work for multiple clients (JPM, BNP and NAS) * Successful implementation of HiPort at INGA.* Successful implementation a Registry Solution at Link Market Services -
Production Support And Business Analyst ManagerQbe Insurance 2005 - Dec 2007Sydney, New South Wales, AuManage team of fifteen project managers, business/system analysts, and technical support staff to work closely with development teams and external vendors to delivery IT solutions.* Evaluation and POC for the BIC project which reeningineed how Bodily Injury Claims are managed in QBE.* Implementation and enhancement of @QBEconnect which is a tactical reporting solution.* Initiation and oversight of CTP online which allows for online registration. -
Business Systems ManagerApra Sep 2002 - Oct 2004Sydney, Nsw, AuResponsible for the day to day support of APRA’s primary systems for collecting financial and customer information from members of the financial industry. The team of thirteen was made up of a mixture of roles including project managers, business analysis, testing, helpdesk, form/report development and operational support.* Delivery of multiple concurrent business and system related projects, including form collection, analysis tools, and a data warehouse.* Productionisation of the D2A data collection, storage and reporting solution.* Implementation of critical business reforms for the Superannuation, General Insurance and Banking industries, within tight and unmovable business deadlines. -
Manager, Business Analysis And Quality AssuranceAsx Nov 1995 - Aug 2002Sydney, Nsw, AuSeven years at the Australian Stock Exchange, progressing through a number of roles, • Manager, Business Analysis and Quality Assurance• Senior Business Analyst (IT)• System Analyst• Business / Test Analyst• Technical Analyst Programmer* Key role in the successful transformation of derivatives floor based trading to an automated trading system.* Set up a new team to provide business analysis quality controls, release management and quality assurance testing within the e-commerce, data warehousing and VMS development teams.
Brian Hamilton Education Details
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Dublin City UniversityHonours Degree In Applied Mathematical Sciences -
Monash University(Distance Education) -
Rmit UniversityMba Executive
Frequently Asked Questions about Brian Hamilton
What company does Brian Hamilton work for?
Brian Hamilton works for Icare Nsw
What is Brian Hamilton's role at the current company?
Brian Hamilton's current role is Transformation leader.
What schools did Brian Hamilton attend?
Brian Hamilton attended Dublin City University, Monash University, Rmit University.
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