Brian Hammock Email and Phone Number
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A military Veteran and seasoned IT professional with 9+ years of broad-based experience and hands-on skill in effective desk-top support, as well as proven success in network services. Highly skilled in both hardware and software, including installation, configuration and troubleshooting. General Skills:Multi platform (desktop/laptop), Dell Servers, multi platform printers, Lan/Wan routers and internet concepts, Cisco Routers and Switches, Windows 95 through 10, TCP/IP, A+, Net+, Win 2000/2003 Active Directory, Information security.Specialized Skills:Network concept, implementation, and security. ATM/Cash delivery system, Remedy ticket system, Bosch and DMP alarm systems, CCTV equipment, Drive-up teller air delivery systems, Parts inventory/Logistics, Scheduler/Assignments, Resource Coordinator.
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Toll Collector (Iuoe 542)Delaware River Port Authority Apr 2019 - PresentGreater Philadelphia Area -
Resource CoordinatorDiebold Nixdorf Mar 2015 - Oct 2018South Eastern Pa•Coordinate daily calls and requests to dispatch for area technicians. (8 technicians at this time)•Use KPI and SLA standards to track performance in daily/weekly/monthly workloads in a cohesive team environment.•Perform & create logistical reports on parts for receiving and expediting shipments to technicians. -
Desktop Support TechnicianCompucom Oct 2014 - Feb 2015• Desktop support for clients at 2 business sites, 100+ employees.• Software loading for peripheral devices and file transfers through Windows Remote Desktop.• Serviced laptops and desktops onsite; replaced hard drives/loaded software. Change or adjust firewalls per security protocol. -
Second Line Field Service EngineerDiebold Nixdorf Feb 2012 - Aug 2014Greater Philadelphia Area•Software upgrades, reimaged hard drives, corrected registry issues and confirmed firewall protocols on ATM network systems.•Service, break/fix, or upgrade on multiple ATM platforms, air Vat systems, and business alarms. Programmed alarms and verified through networked monitoring center.•Tracked/followed-up regarding parts for receiving and shipments of break fix items.•Configure ATM’s IP addresses for network connectivity and troubleshoot network failures.
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Second Line Field EngineerWincor Nixdorf Jul 2010 - Feb 2012Greater Philadelphia Area•Responsible for the installation of Windows XP, configuration of desktop computers, peripheral equipment and software for over 300 ATMs.•Perform service, break fix, or upgrade on multiple ATM platforms and tracked/followed-up regarding parts for receiving and shipments of break fix items.•Network troubleshooting for LAN/WAN connectivity of Cisco switch and routers.•Configured IP addresses for network connectivity. Troubleshot network failures and installed software upgrades and corrected registry issues.
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Field Services EngineerCiti Jul 2007 - Sep 2009Greater Philadelphia Area•Performed service maintenance on Lexmark T600 platform and T640 network model printers, Dell OptiPlex models GX150, GX260 and GX520.•Installed and managed network monitoring for over twenty Dell 2850 model servers, Cisco 1250 model routers and 740 model switches.•Remote desktop/laptop support for clients.•Configure/Troubleshoot IP addresses and firewalls for network connectivity. -
Information Security Administration AuditorCitigroup Feb 2007 - May 2007Wilington, De•Verify requested server requests vs actual work completed.
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Computer Repair & Technical SupportStaples Mar 2006 - Dec 2006• Repair or upgrade computers with hardware or software needed to recover the system to its working state or to improve the systems operation to satisfy the customers need.• Administer phone/in store based technical problems or questions from customers and assisted in the walkthrough of setting up small based internet typologies via personal knowledge for customers setting up a home or small office network.• Assist customers with problems and questions in finding or acquiring a computer/network system which would be beneficial for the customer. -
Staff SergeantUnited States Air Force May 1995 - Nov 2004•Maintain, troubleshoot, and repair aircraft weapon systems.•Managed and trained over 50 personnel in job functions per on-the-job training.•Managed a library of over 5,000 technical orders of sensitive information for a squadron. •Honorable discharge Nov. 2004.
Brian Hammock Skills
Brian Hammock Education Details
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Information Technology -
Chi Institute-Broomall3.9 -
Cook High School Adel Ga
Frequently Asked Questions about Brian Hammock
What company does Brian Hammock work for?
Brian Hammock works for Delaware River Port Authority
What is Brian Hammock's role at the current company?
Brian Hammock's current role is IT and Troubleshooting Specialist.
What is Brian Hammock's email address?
Brian Hammock's email address is br****@****old.com
What is Brian Hammock's direct phone number?
Brian Hammock's direct phone number is +121240*****
What schools did Brian Hammock attend?
Brian Hammock attended Delaware County Community College, Chi Institute-Broomall, Cook High School Adel Ga.
What are some of Brian Hammock's interests?
Brian Hammock has interest in Gaming, Cyber Security.
What skills is Brian Hammock known for?
Brian Hammock has skills like Troubleshooting, Security, Technical Support, Servers, Cisco Technologies, Hardware, Networking, Routers, Computer Repair, Leadership, Electrical Troubleshooting, Internet Troubleshooting.
Who are Brian Hammock's colleagues?
Brian Hammock's colleagues are Adam Carmasine, Brenda Pringle, Jerold Washington, D'wan Shorts, Jolex Mwakalinga Jolex Mwakalinga, Sultan Brown, Robert Gorman.
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Brian Hammock
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Brian Hammock
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