Brian Hammonds Email & Phone Number

Lenoir, North Carolina, United States

• As Store Manager, responsible for managing the overall store operations (i.e., expense, merchandising standards, compliance, safety, security, and workforce) and driving positive customer experiences, sales, and margin.
• Ensure associates are delivering friendly, professional, and timely service to all customers who shop the store.
• Monitoring the performance, profitability, and flow-through of store plans and programs
• Championing and implementing strategic asset protection plans that improve safety and security outcomes
• Works closely with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute the Lowe’s business strategy within the store
• Responsible for maintaining a strategic view of store talent needs, analyzing relevant data to inform store-specific strategies, championing customer service, proactively addressing store needs, and acting as the.

Mooresville, North Carolina, United States

• Anticipate customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed
• Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.
• Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.
• Lead a team of associates who work together to ensure customers receive exceptional service while shopping in a clean, safe, well-stocked store
• Accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience
• At times, the Operations Assistant Store Manager is expected to provide full leadership over the store.

Hickory, North Carolina

• Plan and lead the activities of 19 area stores, including full profit and loss responsibilities
• Maximization of performance and productivity through a commitment to sensible store scheduling
• Protection of company assets through quarterly loss prevention and monthly store expense audits
• Responsible for the total development of human capital through proactive recruitment, selection and education of employees and customers
• Responsible for area annual sales growth and the development of new business opportunities within operational area through partnerships with direct store delivery vendors
• Offer consistent and effective communication of divisional and regional priorities to store teams through weekly manager conference calls and store visits as well as quarterly store manager meetings

Newton, NC

• Responsible for the cost-effective performance of an operational department which included over 115 hourly employees, 6 salaried operations managers, and a high level of service to 86 Target retail stores (36 million.
• Developed and managed budget and staffing plans to accommodate the needs of the team and to achieve financial goals while improving upon cycle time requirements within the department to maintain a high level of service.
• Focused on continuous improvement within Safety, Quality, Productivity & Cycle Time through the utilization of Lean Principles, such as Gemba Walks and the DMAIC Principle, and performance management to eliminate waste
• Overall building leader who collaborated with the Senior Director of Distribution and other Senior Leadership to execute company objectives by creating building policy that allowed for the strategic implementation of.
• Inspired a team of Operations Managers with challenging assignments and coaching to facilitate individual growth and development
• Fostered a collaborative environment in which diverse backgrounds and thoughts are respected and valued through monthly chat sessions with direct and indirect reports to address gaps in performance

Greenville, South Carolina Area

• Planned and led the activities of 18 area stores, including full profit and loss responsibilities
• Maximization of performance and productivity through a commitment to sensible store scheduling
• Protection of company assets through quarterly loss prevention and monthly store expense audits
• Responsible for the total development of human capital through proactive recruitment, selection and education of employees and customers
• Responsible for area annual sales growth and the development of new business opportunities within operational area through partnerships with direct store delivery vendors
• Offered consistent and effective communication of divisional and regional priorities to store teams through weekly manager conference calls and store visits as well as quarterly store manager meetings

Charlotte, NC

• Demonstrated a strong commitment to team-based management and quality of service
• Monitored and controlled expenses by reviewing monthly profit and loss statements and creating new store policy to address gaps
• Developed strategic plans to control shrinkage and inventory levels in the store
• Recruited, interviewed, hired, and trained store team
• Prepared Assistant Management for Store Management opportunities through hands-on training and increasing level of responsibility in store

Charlotte, North Carolina Area

• Managed the recruitment, selection, training, and development of a diverse store personnel
• Oversaw and managed store operations in order to maximize sales
• Monitored and managed controllable expenses, including overseeing the achievement of store productivity, inventory, and perishable loss results
• Cooperated and interacted with store staff through ongoing communication and exchange of information
• Oversaw appropriate resolution to customer concerns (operational and product)
• Oversaw all aspects of new store opening