Brian Hammonds Email & Phone Number

Lenoir, North Carolina, United States

• As Store Manager, responsible for managing the overall store operations (i.e., expense, merchandising standards, compliance, safety, security, and workforce) and driving positive customer experiences, sales, and margin performance which includes over 140 hourly employees and 4 salaried managers (50M+ in sales). Reporting to the Area District Manager.• Ensure associates are delivering friendly, professional, and timely service to all customers who shop the store.• Monitoring the performance, profitability, and flow-through of store plans and programs• Championing and implementing strategic asset protection plans that improve safety and security outcomes• Works closely with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute the Lowe’s business strategy within the store• Responsible for maintaining a strategic view of store talent needs, analyzing relevant data to inform store-specific strategies, championing customer service, proactively addressing store needs, and acting as the Lowe’s brand ambassador for the community

Mooresville, North Carolina, United States

• Anticipate customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed• Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.• Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.• Lead a team of associates who work together to ensure customers receive exceptional service while shopping in a clean, safe, well-stocked store• Accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience• At times, the Operations Assistant Store Manager is expected to provide full leadership over the store.• Collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of customers and develop the best methods for achieving service, sales, and operational objectives with role-specific assignments and priorities tailored to front-end and back-end operations

Hickory, North Carolina

• Plan and lead the activities of 19 area stores, including full profit and loss responsibilities • Maximization of performance and productivity through a commitment to sensible store scheduling• Protection of company assets through quarterly loss prevention and monthly store expense audits• Responsible for the total development of human capital through proactive recruitment, selection and education of employees and customers• Responsible for area annual sales growth and the development of new business opportunities within operational area through partnerships with direct store delivery vendors • Offer consistent and effective communication of divisional and regional priorities to store teams through weekly manager conference calls and store visits as well as quarterly store manager meetings

Newton, Nc

• Responsible for the cost-effective performance of an operational department which included over 115 hourly employees, 6 salaried operations managers, and a high level of service to 86 Target retail stores (36 million cartons in volume and $4.1 million in payroll) in a 1.6 million sq. ft. automated distribution center• Developed and managed budget and staffing plans to accommodate the needs of the team and to achieve financial goals while improving upon cycle time requirements within the department to maintain a high level of service to stores • Focused on continuous improvement within Safety, Quality, Productivity & Cycle Time through the utilization of Lean Principles, such as Gemba Walks and the DMAIC Principle, and performance management to eliminate waste• Overall building leader who collaborated with the Senior Director of Distribution and other Senior Leadership to execute company objectives by creating building policy that allowed for the strategic implementation of supply chain solutions• Inspired a team of Operations Managers with challenging assignments and coaching to facilitate individual growth and development• Fostered a collaborative environment in which diverse backgrounds and thoughts are respected and valued through monthly chat sessions with direct and indirect reports to address gaps in performance • Responsible for the overall cultural engagement strategy in the building to improve retention and overall morale as the leader of the Engagement Team (Diversity and Inclusion, Wellness, and Volunteerism)

Greenville, South Carolina Area

• Planned and led the activities of 18 area stores, including full profit and loss responsibilities • Maximization of performance and productivity through a commitment to sensible store scheduling• Protection of company assets through quarterly loss prevention and monthly store expense audits• Responsible for the total development of human capital through proactive recruitment, selection and education of employees and customers• Responsible for area annual sales growth and the development of new business opportunities within operational area through partnerships with direct store delivery vendors • Offered consistent and effective communication of divisional and regional priorities to store teams through weekly manager conference calls and store visits as well as quarterly store manager meetings• Oversaw all aspects of 3 new store openings from construction to grand opening (hiring of personnel, bank setup, initial product delivery and fixture installation)

Charlotte, Nc

• Demonstrated a strong commitment to team-based management and quality of service• Monitored and controlled expenses by reviewing monthly profit and loss statements and creating new store policy to address gaps• Developed strategic plans to control shrinkage and inventory levels in the store• Recruited, interviewed, hired, and trained store team• Prepared Assistant Management for Store Management opportunities through hands-on training and increasing level of responsibility in store

Charlotte, North Carolina Area

• Managed the recruitment, selection, training, and development of a diverse store personnel• Oversaw and managed store operations in order to maximize sales • Monitored and managed controllable expenses, including overseeing the achievement of store productivity, inventory, and perishable loss results• Cooperated and interacted with store staff through ongoing communication and exchange of information • Oversaw appropriate resolution to customer concerns (operational and product)• Oversaw all aspects of new store opening