Intelligent Automation new client acquisition specialist working with direct and channel partnerships.

ReviewPush helps businesses monitor and manage their online reviews. Whether you have one location or one thousand locations, ReviewPush can help simplify your management of online reviews across the web.

Working with small and medium sized online retailers to open up new revenue channels by improving their mobile commerce strategies.

Providing digital marketing solutions for small to medium sized businesses.

Lighthouse360 Practice Management Group.Consulted dental practices regarding the value of using Lighthouse360's unique escalating patient reminder system as a way to increase profitability.

Lead Generator• Utilizes Lexus/Nexus, Hoover's and Data.com lists to cold call companies in order to create leads for a B2B sales and marketing campaign• Works with Salesforce.com to set up phone and web conferences on behalf of prospects and keep track of client data

April 2008 to April 2013Canada Customer Care Consultant and Supplier Onramp Specialist•Worked extensively with Salesforce.com, maintaining records and assigning and resolving cases •Managed accounts for Fortune 500 companies including AT&T, Honeywell, and Steelcase•Performed troubleshooting and quality assurance tasks such as response-time statistics •Sold Self Awareness products and maintain service level agreements•Provided online support for DNBi Supplier Risk Manager•Communicated with overseas offices and complete orders from the international inbox•Generated leads for Risk Management and Sales and Marketing•Launched and updated investigations•Supported million dollar Gold Service clients through consultation and data interpretation•Sales and Marketing Subject Matter Expert•Provided online and phone support for Hoover's Build A List Pro and Hoover's Optimizer•Ensured data quality for Sales and Marketing solutions•Assisted in new and renewal contract implementation•Small Business Client Services Customer Support Agent •Supported small business clients through phone consultation and data interpretation•Sold Self Awareness and Risk Management products•Provided quality assurance including maintenance of response-time statistics•Performed troubleshooting for DNBi and Small Business websites•Generated leads for Risk Management and Sales and Marketing Solutions

Individual Taxpayer Identification Number (ITIN) Clerk•Sorted and organized 1040 forms and various other tax documents•Dealt primarily with documents pertaining to immigrants and migrant workers•Vetted documents for error in preparation for examination•Protected taxpayers' passports and working papers•Helped maintain taxpayer archives and participated in a number of group projects