Brian Hardin work email
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Brian Hardin personal email
Dedicated IT professional with TS/SCI clearance and high emphasis on customer service.
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Pre-Field RepresentativeCaterpillar Inc.Tucson, Az, Us -
Information Technology SpecialistCity Of Tucson Sep 2022 - Present- Handle multiple tickets daily through Ivanti Help Desk Ticketing System.-Image and create remotely distributable packages for Desktops/Laptops through the Ivanti Management Console.- Assist in regular inventory management of all City of Tucson devices through the Ivanti Hardware Assets Management System.- Support multiple departments throughout the City of Tucson consisting of 250-1,500 employees per department both in person and remotely.- Instruct Departments on best technological practices.- Perform regular account management through Active Directory. -
Technology Support SpecialistManteca Unified School District Jun 2021 - Jun 2022Manteca, California, United States- Tackle Tickets through Web Help Desk by SolarWinds WorldWide- Assist in Inventories and Record keeping- Support Staff and Students utilizing District Hardware/Software- Perform Tier 1 Repairs on Staff and Student Devices- Instruct Staff and Students on Best Technology Practices -
Desktop Support TechnicianManteca Unified School District Feb 2021 - Jun 2021Manteca, California, United States- Teach Technology Safety to Students- Tackle Tickets through MUSD Help Desk Ticketing System- Assist in Inventories and Record keeping- Support Staff using District Hardware/Software- Perform Minor Repairs on Staff and Student Devices -
Help Desk TechnicianUs Army Jul 2018 - Oct 2020Collaborated with Tier I and Tier II support. Served as IAT Level II System Administrator. Managed 250 user accounts and systems through Active Directory. Reviewed technical guidance to comply with DoD and organizational regulation and guidance. Experienced with root-cause analysis and developing solutions for customer satisfaction within agreed upon SLA terms. Delivered results on time and handled customer escalations. Responsible for managing information assurance, network hardware/software patching and hardening, and installation and maintenance of Cat5/Cat6 cabling. -
Infantry SoldierUs Army Jun 2014 - Jun 2018Lead, supervised, and served as a member of an infantry unit of 10-20 persons, employing individual weapons, machine guns, and antiarmor weapons in offensive and defensive ground combat.
Brian Hardin Education Details
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High School Diploma
Frequently Asked Questions about Brian Hardin
What company does Brian Hardin work for?
Brian Hardin works for Caterpillar Inc.
What is Brian Hardin's role at the current company?
Brian Hardin's current role is Pre-Field Representative.
What is Brian Hardin's email address?
Brian Hardin's email address is br****@****rmy.com
What schools did Brian Hardin attend?
Brian Hardin attended John H Pitman High School.
Who are Brian Hardin's colleagues?
Brian Hardin's colleagues are Angel Castellano, Tauty S., Holly Gibbons, Hugo Gonzalez, Micah Mucklow, Pete Lee, Angie Archuletta.
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5marquette.edu, bsu.edu, nd.edu, bsu.edu, drake.edu
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Brian Hardin
New York City Metropolitan Area -
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Brian Hardin
San Francisco Bay Area
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