Primary engineer responsible for new development and maintenance of CDR rating and billing systems for wholesale long distance services. C++, Oracle (Pro*C/OCI), Windows NT Services, COM+/DCOM, CORBA, Multi-Threaded, 3-tier, client-server distributed services and Linux/Unix application development. - Analyzed, designed, programmed, debugged and modified software enhancements and new products used in local and networked computer programs for Call Detail Record processing, rating and billing. - Analyzed user needs to determine technical requirements. - Wrote technical specifications based on conceptual design and stated business requirements. - Performed unit testing and debugging of applications using c++ tools and technologies. - Designed and implemented SQL databases and tables for system changes and new products. - Wrote and documented procedures for installation and maintenance. - Communicated and trained internal operations on systems and application changes.

Various roles from Operations Analyst to QA software analyst and test. Mastery of accounting systems and communication systems processes and execution. Designed test plans and test cases and executed and documented test. Developed custom test procedures and engaged in quality assurance activities in all phases of the Software Development Life Cycle for multiple releases of the online-transactoin-processing and accounting management systems software, providing validation and verification as well as consultation regarding installation and conversion procedures.- Responsible for writing and executing test requirements, plans, scenarios, cases, and scripts using a variety of testing tools.- Completed functional, integration, back-end, regression, user acceptance, and other testing.- Developed technical procedures, methodologies, metrics, checklists, and standards- Reviewed new and modified programs, including documentation and specifications, to validate program performance according to user request and within quality guidelines- Evaluated software development procedures used to verify that programs functioned according to user requirements and establishment guidelines- Evaluated program output and reports for accuracy, and accordance to policies and procedures for quality- Reported and tracked software test incidents and test failures- Recommended program improvements and corrections to programmers