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Senior Operation Executive Summary:-An enthusiastic and committed, Financial Services Operations leader with over 29 years’ experience in Financial Services, managing sizeable teams across multiple sites. Strong Finance, Quality Assurance, Compliance (AML, KYC and Sanction Awareness), Budget and Planning (managing Budgets of upto £27 million with an FTE of 130) experience. A confident Performance Manager with strategy building experience, strong stakeholder management and people skills, with the ability to influence at all levels. Knowledge of the FCA and relevant regulatory processes and procedures. Vastly experienced in driving cultural and behavioural change within Operational enviroments A Top Achiever with a passion for winning. Recently following an FCA review, I was asked to be a key player in a high level project to re-purpose the PPI business function and supported building a strategic change programme plan. Recently engaged on a PBA project.