Senior Manager - Product Development
Reston, Virginia, United States
Respected leader of the product development organization focused on delivering world class products that customers trust for businesses critical communications. • Improve customer satisfaction for T-Mobile’s global wireline transport portfolio by coordinating cross functional teams, creating training, optimizing costs to maximize ROI, and deliver feature automation. o Focus on staff development and training in alignment with corporate goals. • Conduct market research, define product requirements, set long-term strategy, publish product road maps, and deliver end to end business solutions that produce year-over-year growth. o Manage vendor and partner relationships to integrate solutions, execute proof of concepts, and build collaborative marketing strategies.• Execute go-to-market strategy by partnering with executive leaders in Sales, Engineering, IT, Care, and Product to deliver impactful results that maximize ROI. o Reinvigorated the Wavelength portfolio to drive 300% growth over 2 years through the introduction of new self-service tools, focused marketing, and sales training.• Build promotions that attract Fortune 500 companies and grow relationships with large enterprises. o Present solutions at conventions, briefing centers, and customer headquarters.• Lifecycle management for business portfolios of Global Dedicated Internet, MPLS VPN, Private Line Wavelengths, Carrier Ethernet, and Integration with Cloud Services o Partnership Administrator for Amazon Web Services Direct Connect, Microsoft Azure Express Route, and Google Cloud Interconnect.• Strategic planning, forecasting, and development using Agile methodology to deliver a complete portfolio of solutions to Federal, Public Sector, Enterprise, and SMB segments.