Diverse technology executive driving operational effectiveness and delivering innovation enterprise solutions with AI and Automation. Lead a global technology team focused solving business changes and providing impactful high-quality solutions. Proven track record of building and leading high performing teamsCareer Highlights Include:• Created a new global agile engineering team and an enterprise governance model which delivered operational cost savings of millions of dollars in areas like IT, Finance, Customer Success, and Global Services• Led the first RAG based project using Google Vertex AI for use in Customer Support and Global Services focusing on productivity and speed to resolution. Established a scalable enterprise-wide framework to continue to harness the power of GenAI• Partnered with Google using next gen multi-modal foundational models and agents to cut software implementation time. Employing models and agents to understand unstructured data, retrieve historical mappings, recommend, and transform the data into system configuration• Evangelist and speaker at town halls hundreds of employees regarding digital and technical transformation with AI and Automation• Winner of the inaugural Celebrate U People Leader Award in 2021. Selected out of over 1,000 nominations for demonstrating extraordinary leadership• Technology representative in the merger of Kronos and Ultimate Software to drive transformation activities, enhance operations, and analyze tools and processes• Services lead for a successful multi-million-dollar investment in Next Generation technology for Integrations. Modeled the 5 years of workload, headcount, and cost due to efficiencies. In addition, was involved in vendor selection, scoping, and overall strategic direction. Key metrics were increased throughput, decrease of the cost to serve, and a new revenue model• Founding member and former CTO/COO of Kapow, a VC funded successful Chicago based B2B marketplace which was bought by Cvent
Listed skills include Leadership, Customer Experience, Hris, E Commerce, and 46 others.