Brian Hedges Email & Phone Number

Arlington, Va, Us

San Francisco, Ca, Us

Chicago, Illinois, Us

Waltham, Ma, Us

Waltham, Ma, Us

Simple Connectivity. Global Capacity is a connectivity as a service company that operates as a Marketplace of Networks. Global Capacity has built the industry's first cloud base application that allows wholesale and enterprise clients to design, price, order and manage networks globally. Design connectivity in seconds with the ability to leverage hundreds of interconnected access networks. Price in seconds with the ability to choose network based on lowest price, latency, location or diversity attributes. Procure network with simplicity in mind, allowing Global Capacity to be the execution engine for your network reaching out to over 3,000,000 commercial locations across the US and over 27 million internationally. Manage networks with uniform SLAs across all locations, delivery with the same process, same 15 minute proactive SLA to notify, resolve and ensure optimal uptime. Through Global Capacity's One Marketplace, the Company brings together customers and suppliers in an automated platform that provides the right network to the right location, aggregated across the market and interconnected to deliver. Global Capacity delivers its innovative solutions to purpose-built integrators, telecommunication carriers, managed service providers, and enterprise customers globally. Global Capacity's capabilities extend to the overall supply chain of the network; driving efficiency through network intelligence, network management, and market intelligence under the core principals of delivering a superior customer experience and superior financial results. A simple belief that no one network owner has built network everywhere, and therefore through an aggregated, interconnected core platform overlaid with real time application to design, price, order and manage, Global Capacity is the leading choice for delivering the right network where you need it.

Oversees day-to-day operations of the Customer Project Management Team to ensure a timely and smooth installation of customer project ordersImproved installs from an average of $65K MRR to average over $100K MRRResponsible for planning and managing all customer solutions in the post-sale process from order acknowledgement to FOC to Order CompletionDevelop and analyze goals and statistics to monitor and improve the quality of customer project orders and initiate corrective action as neededMonitor project volume, implement and maintain controls and staffing to accommodate project workload according to company and team goals, objectives and criteria

Responsible for reducing Type II COGS; worked with vendors to lower costs over $250K a monthManage internal teams to complete contract negotiations along with NDA’s and MSA’s for new vendors and re-sellersManage the implementation of the internal pricing tool which included overseeing the build and rollout by collaborating with internal and external groups to define requirementsLead internal sales and engineering teams in a gap analysis on the monthly use of resources bought vs. sold to leverage spend with each vendorUse data analysis to determine key vendors and locations for strategic interconnects which lowers costs for the sales team and lowers install timesCompile reports for senior management and CEO on vendor metrics for dashboard reports Support to sales teams for vendor escalations and deal negotiation

Wan Chai, Hong Kong, Hk

Responsible for developing and implementing best practices and processes for global pricing. Margin and Pricing analysis for Domestic and International deals.Oversee day-to-day pricing for all components of IPLC, MPLS, and GIA for Business Development and Sales. Manage wholesale partners, enterprise customers, and carriers for pricing and availability. Work in lock step with business development, field sales, and engineering to craft responses to global RFP's.Negotiate better rates with national and international carriers that allow our sales group to be more competitive.Worked with a team to work with Verizon, ATT, and Level3 to put together better cost structures and ordering methods to alleviate x-connects and lower MRC’s.Work to develop and implement a global a pricing application to stream line the quoting procedure.

Act as technical project manager in the development and execution of complex project plans and customer solutions. Track and report project status to management for review and approval of milestones and schedules. Forecasted revenue against Cap Ex and OP Ex for specific network build out projects. Responsible for management of demand planning and supply for Global Sales sector Private Line, Internet services, frame relay and hosting. Helped in the implementation and management of web-based "Sales Supply System" used by Cable & Wireless globally. Liaison between sales engineering staff, sales, and Operations group

Monroe, La, Us

Maintain role as a senior specialized technical advisor supporting the Qwest Advanced IP sales force. Responsible for developing business and growing new IP revenue in the Global Markets arena. Engineering focus on dedicated Internet access, network VPN's, hosting architectures, and managed firewalls. Deliver technical presentations and proposals to clientele via phone, web, and videoconference daily. Weekly involvement in product engineering and project engineering calls.Attend various technology seminars monthly to stay abreast of the latest vendor and industry releases.Successfully designed, proposed, and assisted in closing business and hitting quota in Q4 2000.Actively working to develop and expand relationships with new Fortune companies in Q1 2002.

Managed an advanced team of sales engineers primarily responsible for providing pre-sales technical consultation to the sales group of CoreExpress. Analyzed and determined what departmental actions must be taken to ensure compliance between internal design standards and customer requirements. Developed comprehensive hiring plan to achieve optimum departmental coverage and size. Hired, trained and conducted skill assessments of SE staff to determine candidates for leadership roles within staff. Ensured that all SE team members remain technically proficient in our field. Assisted in development and implementation of the training program for sales personnel. Served as liaison between SE staff and upper management, ensuring a positive and productive work environment for staff. Reported directly to the Director of Sales Engineering.

Interacted with sales management and various groups within UUNET to provide reports on monthly recurring revenues from Telco line pricing, provisioning, and hub capacity. Organized and distributed monthly reports to senior management regarding capacity planning, network provisioning, and hub deployment. Prepared forecasting reports for the Network Planning & Implementation (NPI) group handling OC48 deployment for the United States and Europe. These report included information about current sales, sales forecasting, and ROI on deployment for the OC48 Sonet Rings. Trained new Account Executives and gave additional training sessions on internal pricing tool, Lattis. Managed local loop pricing promotions and interacted with sales management and finance.