Brian Henninger Email & Phone Number

Warrington, Pennsylvania, United States

• Scheduled and confirmed patient appointments over the phone.• Managed phone communications, addressing patient inquiries and directing calls.• Scheduled and explained major tests (echocardiograms, nuclear stress tests, lab work) to patients.• Handled office batch reports and financial reporting during the supervisor’s medical leave.• Updated company records for consistent and professional patient communications.• Scanned and faxed medical documents and referral requests.• Entered data into medical software ECW and Meditech.

Trevose, Pennsylvania, United States

•Led 20+ SEO campaigns, driving improved online visibility.•Proficiently maintained client websites on the WordPress platform.•Produced concise monthly client reports, highlighting campaign progress and accomplishments.•Contributed to marketing materials, including photography, graphic design, and newsletters.•Produced, filmed, and edited videos for the company’s YouTube channel, incorporating feedback.•Supervised 70+ successful email marketing campaigns and led a high-performing team.•Played a crucial role in pitching and closing sales for email marketing initiatives.•Ensured compliance with industry regulations, including CAN-SPAM standards.•Utilized campaign data to refine content and design for improved results and trained staff in effective email practices.

4 Neshaminy Interplex, Suite 300, Feasterville, Pa 19053

4 Neshaminy Interplex, Suite 300, Feasterville, Pa 19053

Penndel, Pa

•Conducted thorough project and website reviews, offering precise feedback to developers and project managers.•Answered all phone calls and conducted outbound calls to collect payments of outstanding bills.•Contacted clients upon receipt of support tickets to clarify concerns and provide further assistance•Proficiently designed and updated client websites using the WordPress platform.•Collaborated with the graphic design team on specific projects.•Orchestrated the distribution of new sales leads to the sales department.•Sent out monthly invoices to clients and resolved any outstanding payments

Langhorne, Pa

•Managed, directed, and controlled the front desk.•Served as the Manager on Duty during the night shift.•Assisted in frost desk duties, such as checking in and out guests.•Provided guests with high quality customer service.•Reviewed and resolved all guest concerns and requests.•Answered all phone calls and directed them to the proper departments.•Organized and distributed all reports to the appropriate departments.•Provided guests with high-quality customer service.

Trenton, Nj

•Represented the organization in a positive and professional manner.•Completed at least 50-80 outbound calls to targeted organizations daily. •Developed and implemented various group sales programs, suite rentals, birthdays, and fundraisers. •Managed all personal accounts to provide the highest level of customer service.•Attended local chamber and networking events in the community to increase ticket sales.•Actively pursued and maintained relationships within the various cultural communities, including non-profits and youth hockey teams.•Marketed, planned, and executed special events and theme nights.•Utilized social media and grassroots marketing to promote theme nights and special events.•Coordinated, scheduled, and created special online ticket packages with ouside vendors.•Created and illustrated all graphics to be used for website, social media, newspapers, sponsors, programs, ticket booklets, marketing materials, media guides, dasher boards, and promotional videos.•Consulted with the general manager to develop new logos and assisted with designing themed jerseys.•Designed promotional flyers for special events, theme nights, and fundraisers.•Assisted with social network platforms such as Facebook, Twitter (X), Google Plus and Instagram.

Lancaster, Pa

• Created the “Dinner and a Movie” preview commercials for the Mayor’s Office of Special Events• Assisted with set up and break down of special events, including lighting, sound, dressing, and film equipment

New Jersey

•Generated 50-100 daily outbound sales calls.•Coordinated group outings, suite rentals, and fundraisers. •Designed theme night flyers, promotional videos, and fundraiser flyers.•Marketed, planned, and executed special events and theme nights.•Used social media platforms and grassroots marketing to promote theme nights and special events.•Reported to all games and outside events hosted at Campbell’s Field.

Langhorne, Pa

• Supervised and oversaw all group ticket accounts• Compiled weekly sales reports to insure revenue goals were met• Managed and directed six group sales agents• Monitored and assisted with daily group ticket orders, mailings and processing of season passes• Assisted with all preferred group ticket clients and group promotional partners

Langhorne, Pa

• Provided excellent customer service• Operated all incoming park phone calls, answer questions, and direct phone calls to proper departments• Responsible for selling general admissions, dining experiences and parking• Accurately processed monetary transactions and manage a register• Handle employees (direct them to their locations, breaks, duties, and training)• Admit guests to the park• Handled guest problems or questions• Directed cars, buses and other motor vehicles• Assisted guests with questions• Performed and completed assigned tasks from area supervisors and management

Bachelor Of Science (Bs), Speech Communications Option Broadcasting

Activities and Societies: Citamard, Snapper Newspaper, MUTV, WIXQ Radio Station.

Education record