Brian Herring Email & Phone Number

Prepare letter to the referee, referee oath, reports of amount due, and schedule A, with supportingevidence for problematic referees.Prepare and send Referee Issue Received LettersPrepare and send Referee Fee LettersWork with attorneys re: questions, signature, and guidance.Scan and save documents to firm’s case management systemPrepare and send void check request to accountingOrder checks and send additional check to referee as neededAssist with obtaining information and documentation for refereesWork with office staff and clients to obtain needed documents and information for refereePrepare Affidavits of Merit if an updated AOM is needed, send to client and track for returnWritten and verbal correspondence with clients and refereesMaintain client system messages and steps dailyCoordinate Referee Hearings with Scheduling departmentPrepare Referee and Client witness for Referee HearingAdditional duties as assigned and/or as business needs dictate

United States

Setting up Medical Authorizations Inpatient, Outpatient, DME, Homecare Handling at least 81 calls minimum per day and a service level of 95% or higherBasic computer knowledge such as using Microsoft Word, Excel, Facets, Sales Force, and navigating resources.Understanding of Products and Services to ensure Member SatisfactionMulti-tasking to probe further during difficult situations and documenting factual information, while providing the best solution possible.

United States

Setting up Medical Authorizations Inpatient, Outpatient, DME, Homecare Handling at least 81 calls minimum per day and a service level of 95% or higherBasic computer knowledge such as using Microsoft Word, Excel, Facets, Sales Force, and navigating resources.Understanding of Products and Services to ensure Member SatisfactionMulti-tasking to probe further during difficult situations and documenting factual information, while providing the best solution possible.

United States

Assisting Members with day to day account issuesUnderstanding of Products and Services to ensure Member SatisfactionMulti-tasking to probe further during difficult situations and documenting factual information, while providing the best solution possible.Basic computer knowledge such as using Microsoft Word, Excel, Facets, Sales Force, and navigating resources.

United States

Providing Knowledge about Pharmacy Services.Meeting 5 Customer Engagements per day, 5 Patient Phone calls per shift.Cash Handling.Handling of Pharmaceuticals.Taking Detailed Information to Provide Patient Assistance.Setting up New Business for Immunization Clinics around the Region.Pharmacy Technician Capabilities.

United States

Providing Knowledge about Pharmacy Services.Meeting 5 Customer Engagements per day, 5 Patient Phone calls per shift.Cash Handling.Handling of Pharmaceuticals.Taking Detailed Information to Provide Patient Assistance.Setting up New Business for Immunization Clinics around the Region.Pharmacy Technician Capabilities.

United States

Going above the retail standard of Customer Service.Using Time Management to Increase Productivity.Assisting in Store Cleanliness and Presentation.Cash Handling.Communicating with superiors and co-workers to Provide Efficiency with minimal error.