Brian Herro Email & Phone Number

Cincinnati, Oh, Us

Cincinnati

Contractor at Cincinnati Children's Hospital Medical Center• Research, configure, and modify Epic to enhance or fix ASAP functionality• Attend internal as well as cross-functional team meetings to discuss project related activities, tasks, and issues• Provide on call support to, and setup access for, ASAP end users• Acquired project management experience as the lead for updating Epic ASAP to version November 2020• Obtained additional project experience through participation in the clinical documentation and Clinical Care Building projects• Trained and certified in Epic Asap (certification completed April 10, 2020)

Cincinnati, Ohio

• Coordinate cross-functionally to neutralize obstacles to pharmaceutical access for seniors in assisted living facilities.• Collaborate with assisted living facilities, healthcare providers, insurance companies, residents, and family members to ensure the quality service• Triage incoming questions and issues, and identify and implement resolutions that optimize the overall pharmacy experience• Provide tech support within the office• One of only three Resident Care Specialists tapped to organize and facilitate CVS flu vaccine clinic projects for senior living communities across the country (from 2018 to 2020)

Cincinnati Area, Ky

• Achieved “Super User” status (an elevated systems status that allows proficient employees to assist in projects where needed). Projects involved service in different capacities for three programs (including the medicare Special Needs Program).• Managed a roster of up to 700 seniors with Medicare Advantage Health plans• Implemented telephonic care management, monitored health, assessed clinical needs, made referrals, and documented services.• Recognized for excellence in inter-departmental collaboration with the Nurse Consultation program (April 2017).• Trained Personal Health Coordinators, new to the Stay Healthy Program, on referring clients to the Nurse Consultation department.• Launched and managed an Interfaith web forum (All Faith/Interfaith Inspiration) on Humana’s intranet social media site, “Buzz.”

• Managed a program for adults with severe physical and mental disabilities, with a focus on sensory awareness, communication skills, and community integration.• Ran the day to day operations of the program, involving the following: strategic planning, program evaluation, resource allocation, and scheduling and logistics.• Drove the program to full employment status (for the first time since its establishment) and virtually eliminated staff turnover.

• Implemented the “wraparound” model, coordinating mental health services for children with needs identified as severe by the state of Indiana.• Analyzed, interpreted and documented multidimensional assessment information to identify needs, establish benchmarks, and target interventions.

• Provided comprehensive wraparound care coordination for children with mental health needs and needs related to one or more of the following: history of abuse or neglect, developmental disabilities, substance abuse or dependence, juvenile court delinquency.• Made referrals for services, financed the activities of service providers (worth approximately $500,000 annually for a standard case load of 10-12 clients), and coordinated their efforts for the purpose of reducing duplication, maximizing the efficacy of services, and promoting positive outcomes for children.• First non-management recipient of the annual “Hamilton Choices Essential Piece Award” (2009), awarded to the individual considered most essential to the organization’s operation.

Cincinnati, Oh

• Managed a group home and supervise staff including: directing staff treatment services, providing on-call support and crisis response, conducting staff meetings, and scheduling working hours.• Oversaw and delivered case management services for group home residents, created and implemented treatment plans, and billed for mental health services.• Developed the"Independent Living Portfolio" for the purpose of integrating treatment planning into the day to day operations of the group home.

Cincinnati, Oh

• Served as a co-op while in undergraduate studies, assisting Property Manager in the management of the John Weld Peck Federal Building, Potter Stewart U.S. Courthouse, and offices leased by federal agencies around Cincinnati, OH.• Created, edited, and operated the monthly local GSA newsletter for the John Weld Peck federal building and the Potter Stewart U.S. courthouse.