Brian Hickey, Mba Email & Phone Number

Lake Mary, Florida, United States

♦ Directly supervise the work of assigned groups on a daily basis. Delegate work tasks and assignments to various team members.♦ Facilitate training and assist with the coaching and development of new and existing team members. Strengthen the knowledge and skills of the team across the board.♦ Attend regularly occurring meetings, 1:1s, team huddles, and other forms of communication/collaboration. Clearly convey and advocate for the department's best interests amongst other stakeholders.♦ Effectively handle escalated client/department issues and decide if action is to be taken. Recommend a new strategy and path forward to resolve problems and correct mistakes.

Lake Mary, Florida, United States

♦ Orchestrated meetings with new clients and defined needs during a payroll and Human Capital Management (HCM) software suite transition.♦ Consulted with clients during the software implementation phase to seamlessly translate business needs into functionality within the HCM platform.♦ Configured customized solutions for HRIS, onboarding, applicant tracking system, performance appraisal, compensation management, and learning management systems.♦ Actively researched Federal, State, and local guidelines during the interpretation and enforcement of human resources policies.♦ Leveraged project management skills to simultaneously execute up to 60 new implementations. Achieved an outstanding 98% client satisfaction rating on post-launch surveys.♦ Liaised internally between the client and multiple Paylocity departments to train clients, improve adoption rates, and quickly resolve problems.

Goldsboro, North Carolina, United States

♦ Partnered with the executive leadership team in the launch of effective human resources strategies. Maintained Federal, State, and local regulatory compliance related to employment.♦ Served as a subject matter expert on human resources operations that included employee relations, onboarding, orientation, professional development, performance appraisal, and talent acquisition.♦ Promoted a diverse and inclusive company culture that aligned with EEO regulations.♦ Recruited, interviewed, hired, and onboarded qualified candidates for vacant positions. Reduced the average time to fill open positions.♦ Coordinated investigations, maintained confidentiality, and partnered with legal counsel to resolve complex employee relations issues.♦ Spearheaded operations for multi-million dollar cyberspace infrastructure ($19 MM) to attain a five-year-best network uptime rate of 99.8%.♦ Reduced contract labor costs by 15% through training Reserve/Guard units to provide full-time, 24/7 IT support.♦ Audited emergency record data and Service Members Group Life Insurance policies to ensure 100% accuracy prior to service members' deployment.

Beale Afb, California, United States

♦ Clearly defined the strategic direction for policies, procedures and staffing models.♦ Frequently reviewed quality force indicators for promotions, training attendance, assignments, awards, and evaluations.♦ Orchestrated financial and budgetary planning. Reduced or eliminated unnecessary budgetary spending wherever possible.♦ Conducted research to develop strategic business plans and mitigate operational issues by 30%.♦ Balanced a budget worth $2 MM+ to address part shortages, cost, and performance data for high-level executives, senior management, vendors, and other key stakeholders.♦ Optimized manpower utilization by 25% for 160+ personnel through implementing an exchange program that resulted in a net savings of $50 K+.

Aurora, Colorado, United States

♦ Principal advisor to the Commander on all matters concerning health, morale, welfare and training of the work force. ♦ Conducted quality force indicator reviews for all promotions, attendance, assignments, awards, and evaluations.♦ Counseled members on family care plans, fitness, safety, customs and courtesies and adherence to standards.♦ Assisted members on financial responsibility, family support, on/off duty conduct and professional enhancement.

Aurora, Colorado, United States

♦ Managed and oversaw 40+ personnel providing maintenance and support for 2 $70M satellite systems to North American Aerospace Defense Command (NORAD). ♦ Provided professional HR guidance and support to add value to overall business objectives, provided HR solutions, resolved employee grievances, and ensured compliance with all federal laws and regulations.

Aviano, Friuli-Venezia Giulia, Italy

♦ Responsible for for ensuring the quality, timeliness and effectiveness of 170+ person Command, Control and Communication maintenance complex. ♦ Ensured the readiness of deployable systems in support of the squadron's mission to mobile offensive and defensive RADAR control air surveillance and air battle management operations as tasked by NATO, US and Combatant Commanders. ♦ Provided guidance, interpreted policies, managed personnel, special, technical and managerial Communications, Standardization, and Evaluation Program (CSEP) evaluations. ♦ Conducted management studies for the Commander, Chief of Maintenance, Maintenance Superintendent and 12 production work centers. ♦ Analyzed and reported deficiencies, provided technical reviews and processed modification proposals.

Camp Humphreys, South Korea

♦ Generated, deployed and employed tactical communications equipment under field conditions as part of the Korean Tactical Air Control System in support of Headquarters United States Forces Korea, Pacific Air Forces and 7th Air Force contingencies and exercises. ♦ Operated, troubleshot, repaired and performed maintenance inspections on AN/TRC-170 Radio Terminal Sets, AN/GRC-239 Tropo Satellite Support Radios, OE-8112 Horn Antennas, TD-1234 Remote Multiplexer Combiners, AN/TAC-1 Fiber-Optic Interface Units, and associated equipment. ♦ Documented all maintenance and supply actions and computer-based systems. ♦ Erected living facilities, constructed defensive fighting positions and performed site security duties at bare-base environments.

Lompoc, California, United States

♦ Directed functional and operational checks on $21 million Intercontinental Ballistic Missile (ICBM) Instrumentation Flight Safety System (IFSS) and associated subsystems for the JCS-directed $350 million Force Developmental Evaluation test launch program. ♦ Operated calibrated, maintained troubleshot and repaired mission-critical Radio Frequency Test Set, IFSS Aerospace Vehicle Equipment Simulator, Monitor and Control Console, Ground Control Power Unit, Radio Frequency Repeater System, Downstage Simulator and associated test sets. ♦ Processed essential IFSS Integrated Truss Assemblies for $71 million ICBM test flights from the western range. ♦ Resolved technical data deficiencies by drafting and submitting improvement /change reports.♦ Interfaced with contractor personnel for troubleshooting modifications and special projects.

Master Of Business Administration - Mba, Business Administration

Bachelor Of Science - Bs, Business Administration

Associate Of Science - As, Human Resources Management

Associate Of Science - As, Electronic Systems Technology