Brian Hoag Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina

• Managed two store locations in Charlotte, NC (Northlake Commons & Pineville-Matthews)
• Transformed both previously failing locations and achieved +20% comp sales and +15% sales budget increase within 2 months of taking ownership
• Appointed as District Loss Prevention Captain and aided regional executives with store investigations
• Consistently led the district in customer service survey scores
• Developed and mentored all associates with 12 stand-out associates receiving promotions

North Carolina, United States

• Responsible for oversight of 19 locations across the state of North Carolina and 375+ employees
• Managed district sales goals, payroll budget adherence and marketing consistency through in-store visits
• Hired 6 store team leaders and 14+ team leads (supervisors) during nationwide staffing shortage
• Organized an all-district meeting for store team leaders to drive new company vision and address areas of improvement, as well as recognize high-performing locations
• Administered HR investigations and took appropriate actions based on findings

Woodbridge, New Jersey, United States

• Implemented new processes to help organize and streamline store operations
• Created new merchandising strategy to maximize efficiency and get more product onto shelves
• Hired, trained and developed store associates, with many receiving promotions within the company

Secaucus, New Jersey, United States

• Led all seasonal store operations for one of the highest volume locations right outside of New York City
• Exceeded sales plan to become one of the top 3 performing stores nationwide
• Hired all seasonal staff on top of building and tearing down the temporary store location

Watchung, New Jersey