Brian Holmes Email & Phone Number

Kansas City, Mo, Us

Omaha, Ne, Us

Bjerringbro, Middle Jutland, Dk

• Review product specifications to determine technical requirements.• Size and select pumps for various applications and systems.• Troubleshoot systems and pumps of all applications and types for customers in the field.• Determine the quickest and most effective solution for the customers in need.• Crossover pumps based on performance and dimensional specifications.• Produce pump and accessory quotes for customers.• Maintain a high level of customer service and positive relationships with distributors and end users.• Assist in the training and mentoring of new employees within the applications team.

Bjerringbro, Middle Jutland, Dk

• Assisted the Product Managers or Regional Segment Manager on projects designed to increase sales of new and existing products.• Coordinated projects within the department and with other personnel for new product introductions and product line extensions.• Prepared technical literature or development projects.• Gathered, organized, and explained detailed product information to the Technical Literature Group for the introduction of new products and changes to existing products.• Assisted in the development of kits/parts requirements for inclusion in service manuals and other after-sales literature.• Provided support to reduce warranty by working with various teams to develop solutions.• Supported Product Management training by supplying information to Product Managers, field training as part of customer visits, and at special product orientation meetings.• Supported Application Engineers & Manufacturing Support Engineers with technical information, training, and product analysis.• Attended and worked trade shows needed. Suggested and coordinated implementation of product cost savings.• Worked with customers to investigate chronic product problems and develop solutions and look for and share with the Product Managers new product/market opportunities from these contacts.• Worked “hands on” to test Product Management or other source proposed ideas for applications.• Filled in for Product Managers in their absence as guided by the Regional Segment Manager. • Gathered and organized competitive technical and market information to develop reports for Product Managers.

Lenexa, Ks, Us

• Reviewed specifications, drawings, bid files, and equipment takeoffs, prepared engineering orders and submittals on various types of equipment and treatment systems. • As Senior Application Engineer trained new Application Engineers on procedures to fulfill job tasks. • Maintained an open and effective line of communication between the sales representatives outside sales, the customer, and all internal departments while processing and managing new project orders from receipt until shipment.• Assisted the Manager of Order Processing, in ensuring that the Company is receiving maximum dollar amount for its product by reviewing contractual and technical documents with internal departments and sales representatives by providing them with pricing, application, engineering submittal, and specification information on products.• Ensured customers are properly informed on the application of the Company’s products during the order processing and submittal stages. • Handled inquiries to the factory by phone, mail, fax, e-mail and in association with sales representatives, sales managers, sales engineers, and the VP, Municipal Sales, and Marketing.• Aided the Manager of Order Processing, on special projects or complicated items on equipment.• Informed sales representatives of established Company policy and interpret Company policy applying to the sales of equipment, discounts, and commissions.• Consulted various departments in order to generate ideas on how to solve various problems that occur regarding equipment and customer requests during the order processing, submittal, or manufacturing stages.• Served as a communication link between the field and factory in determining reasons for success or failure of projects, and disseminates this information to the applicable internal departments.

Lenexa, Ks, Us

Trained and certified in Grit Laboratory Protocols, Scale Calibration, and Grit Sample Processing using Industry-Accepted Practices.Certified in conducting grit lab analysis, using industry-accepted practices of drying and purifying samples.Performed lab analysis on all grit samples which include: calibrating scales, accurately weighing samples, drying and purifying samples in furnace to remove organic material, calculating organic content by weight, passing samples through a series of sieve trays to determine sample grit composition by size, recording all necessary data, calculating grit composition by weight, calculating removal efficiency by weight and mesh size, preparing reports. Acted as a general technical resource on grit sample processing.Assisted in conducting general lab research.Responsible for the proper operation and calibration of all lab equipment assigned and assure that it is used in accordance with instructions and specifications.Submitted detailed reports summarizing general observations, recommendations, and work completed.Responsible for all internal order processing functions required to ship product timely and accurately.Interacted with engineering to clearly communicate special design options required.Interacted with client to assure order satisfaction.

Lenexa, Ks, Us

Statically and dynamically balanced impellers.Set pumps and determined the pump seal size to prevent leakage.Conducted pump tests to ensure equipment met pumping conditions.Inspected pump stations and pumps prior to shipment to ensure equipment is in quality condition for end user.Trained interns to help write SOP for manufacturing procedures.Ensured impellers met tolerance clearance without interference.

St. Louis, Mo, Us

Created flow paths and flowcharts of existing systems and new systems to be installed.Updated and corrected CAD drawings by walking the plant. Created a database for International Breweries.Developed estimations for a new piping bridge between two stock houses.Gave presentations to the production management team. Conducted meetings for the St. Louis project team for a new stock house.Assisted with running simulations for implementation of a new system.