Brian Horton Email & Phone Number

A highly motivated, dedicated, and successful leader of people with 20+ years’ combined experience in Service Assurance, Service Delivery and Contract Management; leading engagement and relationships with a portfolio of companies at an executive level, transforming service outcomes, delivering business benefit and growth.Possesses determination and energy with proven track record and reputation to deliver business focused results. Identifying value propositions for customers, aligning opportunities to business goals and delivering long term sustainable results.Passionate about understanding the client experience, their business drivers and turning this into agreed deliverables, as well as regular engagement at business decision maker level ensuring client success within cost and time constraints. Balances both company and customer requirements looking for win-win outcomes and successes whilst demonstrating proficient and honest communication.